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What is Concerto CAFM?

The CAFM property and estate management software system operates as an advanced web-based platform designed for effective management operations. Its accompanying mobile application, Concerto, enables users to effortlessly gather data in an intuitive manner, allowing access from virtually anywhere at any time. Custom configurations are crafted to suit the unique requirements of each client's organization. Built on a robust database framework, it facilitates straightforward connections to related sites, documents, equipment, and asset registries. Users can take advantage of a personalized web portal dashboard that offers a clear summary of ongoing and pending tasks, financial information, and other critical data necessary for their responsibilities. Furthermore, automated email alerts ensure that operatives, clients, and contractors receive timely updates throughout various stages of the process. The Facilities Management CAFM helpdesk presents a variety of versatile features, guaranteeing a high standard of quality, efficiency, and responsiveness for all participants. This adaptability in its functionalities solidifies its role as a vital resource for contemporary property management, making it indispensable in today’s dynamic real estate environment. Ultimately, the integration of these capabilities enhances overall operational efficiency and improves user experience significantly.

What is CAFM Explorer?

Idox's CAFM Explorer software provides facilities managers with essential tools to manage maintenance, compliance, and safety tasks across their estates effectively, thereby ensuring complete visibility into assets, costs, and risks. This functionality empowers managers to foresee potential challenges, optimize task distribution, automate various workflows, and improve reporting efficiency, ultimately facilitating significant productivity gains for clients. CAFM Explorer stands out as a holistic solution for all facilities management requirements, consolidating a wide range of modules into a single package that avoids hidden charges and the need for extra purchases. The integration of these modules not only automates manual tasks but also enhances operational efficiency and supports immediate reporting capabilities. By implementing CAFM Explorer, Brent Council has notably improved its job management and tracking processes, resulting in quicker response times and the ability to produce statistical reports that contribute to performance evaluation. The software's all-encompassing approach marks a significant evolution in the field of facilities management, positioning it as a crucial tool for organizations aiming to achieve operational excellence. Moreover, its adaptability ensures that various organizations can tailor the software to meet their unique requirements, further solidifying its role as an essential asset in the industry.

Media

Media

Integrations Supported

Integrations Supported

Cadcorp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Concerto Support Services

Date Founded

2004

Company Location

United Kingdom

Company Website

www.concerto.co.uk

Company Facts

Organization Name

Idox Group

Date Founded

1984

Company Location

United Kingdom

Company Website

www.idoxgroup.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Scheduling
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Schools
Space Planning
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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