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net2phoneScattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.
What is Contact Science?
The ContactScience® process enables your team to engage with each target more effectively, quickly, and accurately, enhancing overall productivity. Managers benefit from clear metrics that provide insight into their performance, ensuring optimal visibility and accountability within the team. This comprehensive approach not only improves efficiency but also fosters a culture of continuous improvement and data-driven decision-making.
What is Companion?
CompanionSFA (Pharma) is an all-encompassing Sales Force Excellence Solution designed to optimize Field Activities and Marketing Strategies while seamlessly integrating CRM to improve various customer engagements. The increasing prevalence of smartphones has led to a heightened need for advanced mobile sales force automation tools, enabling sales personnel to report updates on a per-call basis and allowing management to track real-time activities from remote locations. Companion is engineered to transform customer management, streamlining the process to be faster, easier, more effective, and ultimately boosting productivity. Embrace a digital transition today, as the competitive landscape demands it. In an era where customer loyalty is vital for sustaining profitability, it is critical to choose a CRM solution that can tap into and analyze the histories of prior customer orders, which can significantly enhance sales opportunities. By utilizing this historical information, companies can pinpoint trends and discover chances for upselling and cross-selling, fortifying their position in the marketplace. Additionally, integrating such insights can lead to more informed decision-making and more tailored marketing efforts.
Integrations Supported
Autotask PSA
ConnectWise PSA
Constant Contact Lead Gen & CRM
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zapier
Zoho CRM
API Availability
Has API
API Availability
Pricing Information
$80.00/month/user
Pricing Information
$3.00/month/user
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Contact Science
Company Website
www.contactscience.com
Company Facts
Organization Name
Mavens I Softech Solutions
Date Founded
2013
Company Location
India
Company Website
www.mavens-i.com
Categories and Features
Sales Force Automation
Call Management
Campaign Management
Contact Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Sales Forecasting
Categories and Features
Sales Force Automation
Call Management
Campaign Management
Channel Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Sales Forecasting
Territory Management