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Ratings and Reviews 0 Ratings

Total
ease
features
design
support

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What is ContactEase?

In the realm of law, nurturing client relationships and delivering exceptional value are crucial for attaining success both personally and for the firm as a whole. The capacity to build connections and create new business avenues is vital for sustained growth in this field. ContactEase simplifies the process of managing client relationships by streamlining interactions. To find out how ContactEase can revolutionize your legal practice, simply fill out the form to schedule a consultation with one of our experts. You can also arrange a demonstration to see how ContactEase can improve your current systems or examine our integration with the SurePoint Legal Management System (LMS), which is engineered to enhance profitability by reducing administrative burdens, enabling attorneys to spend more time on client engagement and their legal practice. Additionally, SurePoint Technologies is recognized as a leading provider of financial and practice management software for law firms nationwide. For more than forty years, legal professionals have relied on SurePoint’s esteemed enterprise solutions to significantly improve their operational workflows and financial results. By opting for our advanced tools, your firm can maintain a competitive edge in a rapidly changing marketplace, ensuring that you adapt to the evolving demands of the legal industry. Staying ahead of the curve is essential for long-term success and sustainability in your practice.

What is Alert Communications?

Our dedicated bilingual call answering service is available 24/7 throughout the entire year and offers a variety of services including message taking, call forwarding, customer support, and appointment scheduling. Tailored specifically for law firms, this service allows you to screen potential clients based on your requirements and evaluate their suitability for your services, or refer them to other resources when needed. The legal intake specialists from our answering service oversee leads from the initial contact to the e-signature phase, seamlessly integrating with your existing CRM or case management system. By transforming website visitors into active cases, our service ensures consistent communication with clients, no matter where they are located. We also equip you with the necessary tools to manage and capture a significant influx of leads from television, radio, and online marketing campaigns, utilizing our advanced solutions and proven methodologies. Our live answering service, manned by skilled intake specialists well-versed in the legal field, guarantees quick responses to all incoming and outgoing leads for your law practice, boosting overall efficiency and client satisfaction. With our all-encompassing service, you can concentrate on what truly matters: practicing law and effectively meeting the needs of your clients, while we handle the complexities of lead management for you. This partnership not only enhances your operational workflow but also positions your firm for greater success in a competitive market.

Media

Media

Integrations Supported

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

Integrations Supported

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cole Valley Software

Company Website

www.colevalley.com

Company Facts

Organization Name

Alert Communications

Date Founded

1965

Company Location

United States

Company Website

www.alertcommunications.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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