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What is Contactous?

Tackling the difficulties of managing relationships and monitoring activities from a wide array of field agents, sales personnel, dealers, channel partners, and team members is crucial for any organization. This solution provides a high degree of customization to meet your unique business requirements. The robust application features both web and mobile platforms, in addition to supplementary modules for digital business cards and file sharing capabilities. It streamlines data preparation processes, encompassing complex tasks such as de-duplication, entity resolution, transformation, merging, and purging of large-scale databases hosted on private clouds or on-premises. The system is adept at processing both structured and unstructured data across multiple formats. Utilizing fuzzy logic-based pattern matching algorithms validated through extensive datasets, it ensures reliable performance. The solution also accommodates both on-site and API-driven implementations of an advanced contact data extraction program that retrieves key/value pairs from textual information. Moreover, it easily integrates with robotic process automation (RPA) tools, scanners, digital transformation solutions, and OCR/automation software, thereby providing a holistic approach to data management. This integration not only improves operational efficiency but also significantly enhances accuracy across various business landscapes, making it an invaluable asset for organizations striving for excellence.

What is 1CRM?

1CRM is an incredibly adaptable all-inclusive customer relationship management system designed specifically for the thorough management of small to medium-sized enterprises. Its main advantage lies in the seamless incorporation of order management functions—such as quotes, invoices, product catalogs, purchase orders, and inventory tracking—alongside customer service and project management, all within a single cohesive CRM structure. This integration enables businesses to streamline operations and enhance efficiency across various departments.

Media

Media

Integrations Supported

Microsoft Excel
8x8
Android
Chargebee
Google Calendar
Google Workspace
Lead Guerrilla
LinkedIn
LiveChat
Magento
Microsoft Teams
Salesforce
Shift
SimplyCast
Stripe
Voxloud
WooCommerce
WordPress
XING Events
macOS Big Sur

Integrations Supported

Microsoft Excel
8x8
Android
Chargebee
Google Calendar
Google Workspace
Lead Guerrilla
LinkedIn
LiveChat
Magento
Microsoft Teams
Salesforce
Shift
SimplyCast
Stripe
Voxloud
WooCommerce
WordPress
XING Events
macOS Big Sur

API Availability

Has API

API Availability

Has API

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Pricing Information

$13.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Contactous

Date Founded

2015

Company Location

Singapore

Company Website

www.contactous.com

Company Facts

Organization Name

1CRM Systems Corp.

Date Founded

1997

Company Location

Canada

Company Website

1crm.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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