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Ratings and Reviews 0 Ratings
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LIVE ConnectBanyan Technology powers intelligent freight management with the LIVE Connect® platform, a comprehensive solution for managing over-the-road (OTR) shipping. Tailored for Shippers, 3PLs and logistics partners, LIVE Connect enables seamless execution across Truckload (TL), Less-Than-Truckload (LTL), Parcel and Final Mile with advanced automation and predictive insights. Using AI and business intelligence, the platform automates rating, booking, auditing and tracking processes while eliminating costly manual workflows. Users gain real-time access to pricing, carrier performance and shipping analytics through native TMS capabilities or streamlined API integrations. With more direct carrier connections than any other provider, Banyan delivers maximum flexibility and control for end-to-end freight execution. Built to scale with evolving supply chains, Banyan Technology’s innovations have helped thousands of clients optimize operations and reduce freight spend since 2001. Headquartered in Cleveland, Ohio, Banyan continues to lead with client-first enhancements and award-winning service.
What is Continuum B2B Returns?
The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.
What is ClickPost?
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.
Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."
ClickPost makes post-purchase your loyalty driver
- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV.
- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.
- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.
Intelligent Operations That Scale
- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.
- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.
- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.
- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows
- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.
Integrations Supported
Acumatica Cloud ERP
Amazon
Appbrew
BetterCommerce
BigCommerce
DataChannel
Delhivery
EasyPost
FedEx Ship Manager
Integry
Integrations Supported
Acumatica Cloud ERP
Amazon
Appbrew
BetterCommerce
BigCommerce
DataChannel
Delhivery
EasyPost
FedEx Ship Manager
Integry
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Continuum
Company Location
United States
Company Website
www.gocontinuum.ai
Company Facts
Organization Name
ClickPost
Date Founded
2015
Company Location
India
Company Website
www.clickpost.ai/
Categories and Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration