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What is ConvergeHub?

ConvergeHub is an all-in-one CRM platform designed to help businesses accelerate revenue—from managing leads to closing deals and collecting payments. Built for organizations of all sizes, from startups to large enterprises, it brings Sales, Marketing, Customer Support, and Billing together in one unified system. This allows teams to capture leads, convert opportunities, support customers, and streamline payments—all within a single, efficient workspace. With powerful automation, flexible customization, and a complete 360° view of customer interactions, ConvergeHub enables businesses to manage the entire customer lifecycle and scale operations without relying on multiple tools. Key Features: 360° customer view with omnichannel engagement Built-in tools for campaigns, quotes, invoicing, and support management Advanced dashboards, automation, and reporting capabilities Seamless integrations with QuickBooks, DocuSign, RingCentral, Office 365, Zapier, and more

What is Agentforce 360 for Financial Services?

Agentforce 360 for Financial Services is Salesforce’s comprehensive AI CRM platform tailored for the financial industry. It helps institutions become agentic enterprises by embedding autonomous AI into everyday workflows. The platform unifies data across banking, insurance, lending, and wealth management operations. Financial Services Cloud centralizes customer profiles, financial goals, and life events into a single connected experience. AI-driven automation enhances productivity for advisors, bankers, producers, and service representatives. Real-time insights enable teams to proactively recommend products and services aligned with customer needs. The system streamlines onboarding, compliance, and digital lending processes. Industry-specific solutions support retail banking, commercial banking, credit unions, property and casualty insurance, life insurance, and asset management. Built-in analytics measure ROI and uncover performance improvements. Agentforce empowers employees to focus on relationship-building rather than administrative tasks. The platform integrates seamlessly with Salesforce’s broader ecosystem and partner network. Agentforce 360 enables financial institutions to deliver personalized, data-driven experiences while accelerating growth.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Xero
Docusign
Dropbox
Gmail
Google Drive
Google Workspace
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Pabbly Connect
Readymode
SAP Concur
Salesforce
Slack
WordPress
Workato

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Xero
Docusign
Dropbox
Gmail
Google Drive
Google Workspace
Mailchimp
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Pabbly Connect
Readymode
SAP Concur
Salesforce
Slack
WordPress
Workato

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per user / month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ConvergeHub, Inc.

Date Founded

2016

Company Location

11501 Dublin Blvd, Suite 200 Dublin, CA 94568

Company Website

www.convergehub.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/financial-services/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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