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What is ConvergeHub?

ConvergeHub is an all-in-one CRM platform designed to help businesses accelerate revenue—from managing leads to closing deals and collecting payments. Built for organizations of all sizes, from startups to large enterprises, it brings Sales, Marketing, Customer Support, and Billing together in one unified system. This allows teams to capture leads, convert opportunities, support customers, and streamline payments—all within a single, efficient workspace. With powerful automation, flexible customization, and a complete 360° view of customer interactions, ConvergeHub enables businesses to manage the entire customer lifecycle and scale operations without relying on multiple tools. Key Features: 360° customer view with omnichannel engagement Built-in tools for campaigns, quotes, invoicing, and support management Advanced dashboards, automation, and reporting capabilities Seamless integrations with QuickBooks, DocuSign, RingCentral, Office 365, Zapier, and more

What is RingCentral Automatic Call Recording?

RingCentral MVP's Automatic Call Recording feature enables easy recording of all incoming and outgoing phone calls. With a simple setup process that can be completed in just a few clicks, this robust functionality supports seamless recording on any device linked to your RingCentral account. Through the Automatic Call Recording option, users can download recorded conversations, play them back, and even share them as email attachments, facilitating easy access for training or customer service evaluations. Additionally, this feature helps document conversations, ensuring that accurate legal and compliance records are upheld, which ultimately contributes to increased operational efficiency for organizations. This comprehensive tool not only streamlines communication but also fortifies the framework for maintaining high standards in business practices.

Media

Media

Integrations Supported

Dropbox
Google Workspace
Microsoft Outlook
Readymode
Wufoo

Integrations Supported

Calero
Call Optix
CareStack
Chatterbox
CloudNuro
Crelate
Fruition RevOps
IRIS Clarity
Junos Traffic Vision
Latenode
Meltano
Nutshell
Outdoo AI
SalesKen

API Availability

API Availability

Pricing Information

$59 per user / month
Free Trial Offered?

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ConvergeHub, Inc.

Date Founded

2016

Company Location

11501 Dublin Blvd, Suite 200 Dublin, CA 94568

Company Website

www.convergehub.com

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Expense Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Screen Activity Recording
Video Call Recording

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