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What is CrankWheel?

CrankWheel offers the ability to share your screen during a call, making it simple to create captivating presentations. By sending a link through email or SMS, viewers can access the presentation in any browser on any device. Designed with user-friendliness in mind, CrankWheel is an excellent tool for connecting with customers and facilitating business transactions. The platform is particularly beneficial for professionals such as insurance agents, mortgage advisors, solar consultants, educators, and customer support representatives. Moreover, integration with websites is straightforward, enabling users to implement a Demo button for instant notifications about viewer engagement. You can even track whether your audience is focused on your content. Our Chrome Extension has empowered more than 50,000 users to effortlessly share their screens with potential clients, regardless of their technical knowledge or the devices they are using. Notably, CrankWheel is compatible with older browsers and less common devices, functioning well even in conditions of poor network connectivity. It seamlessly operates on various platforms, including Mac, Android, iOS, Blackberries, Internet Explorer, and more, ensuring widespread accessibility for users everywhere.

What is Cardina?

Cardina operates as an engaging customer interaction platform designed to elevate both support and sales exchanges by offering real-time visual assistance right on users' screens without requiring downloads or links for meetings. Utilizing its pioneering co-browsing technology, agents are able to observe, annotate, and in some cases, take control of customers' screens, resulting in faster problem-solving and improved customer satisfaction. The platform seamlessly integrates with existing tools and boasts features like session recording, enhanced security through data masking, and compatibility across multiple devices and web technologies. Endorsed by leading customer experience teams, it has demonstrated a remarkable ability to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Moreover, Cardina offers a variety of flexible pricing structures to suit businesses ranging from startups to large corporations. In summary, Cardina is dedicated to revolutionizing customer interactions into smooth experiences that promote enduring relationships while continuously expanding its offerings to meet diverse customer needs.

Media

Media

Integrations Supported

Salesforce
GoHighLevel
Google Chrome
HubSpot CRM
Insites
Less Annoying CRM
Microsoft Edge
Zapier
Zoho CRM

Integrations Supported

Salesforce
Amazon S3
Genesys Cloud CX
Google Cloud Platform
Intercom
Microsoft Teams
Sentry
Slack
Twilio
Zendesk

API Availability

Has API

API Availability

Pricing Information

$15/month
Free for limited use. Starting price $29/month or $180/year for individuals, $99 for teams.
Free Version
Free Trial Offered?

Pricing Information

$69 per month
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CrankWheel

Date Founded

2015

Company Location

Iceland

Company Website

crankwheel.com

Company Facts

Organization Name

Caldera Labs

Company Location

United States

Company Website

cardina.com

Categories and Features

Co-Browsing

Not specified

Customer Onboarding

Not specified

Customer Success

Account Alerts
Customer Engagement
Onboarding

Inside Sales

Call Recording
Dashboard
Lead Capture
Lead Distribution
Performance Management

Presentation

Collaboration Tools
Screen Sharing
Search/Filter
Video Content

Remote Work

Collaboration
Electronic Signature
Remote Access
Remote Support
Screen Sharing
Video Chat
Web Conferencing

Sales Acceleration

Meeting Scheduler
Reporting
Sales Gamification

Sales Enablement

Collaboration
Contact Management
Lead Management
Meeting Management
Presentation Management
Training Management

Screen Sharing

Desktop / Browser Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

AI Copilots

Not specified

Co-Browsing

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

Screen Sharing

Not specified

Session Replay

Not specified

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