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What is CrashSight?

CrashSight from Tencent WeTest is a cross-platform crash and exception management platform for game development teams. It detects crashes, ANRs, script errors, and OOM issues across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch, classifying them into trackable issues with occurrence counts, device metrics, and trends. Native integration with Unreal Engine, Unity, and Cocos via lightweight SDK plugins, plus a C interface for proprietary engines. SDK is 1.2 MB on Android, 1 MB on iOS, under 2.7 MB runtime memory, integrable in two hours. Crash reports include error stacks, trace logs, register info, loaded libraries, and system logs. Gaming-specific capabilities: — OOM detection via app runtime state machine analysis with device-specific memory thresholds, identifying crashes invisible to conventional tools — Emulator and cloud gaming recognition at 10-15% higher accuracy with separate statistics for real devices and emulators — 15x faster stack restoration through .stif symbol table format — Behavioral sequence analysis via LCS to identify patterns before crashes — Country/region statistics and custom scene-based crash rate monitoring Real-time dashboard updated every 10 minutes, automated feature analysis with customizable rules, version-to-version quality comparison, user/device timeline tracking, search across 20+ dimensions including device model, OS, GPU, region, and custom fields. Integrates with Jira, TAPD, Slack, DingTalk, Feishu, email, webhooks. OpenAPI for custom integrations. Deployed in the US, Singapore, Shanghai with data residency compliance. Monitors 200M+ DAU. WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.

What is Backtrace?

Ensure that crashes of games, applications, or devices don't hinder your enjoyable experience. Backtrace streamlines the management of exceptions and crashes across various platforms, allowing you to concentrate on delivering your product. It provides a unified call stack, event aggregation, and comprehensive monitoring solutions. This single system efficiently handles errors from panics, core dumps, minidumps, and runtime issues across your entire stack. Backtrace creates structured and searchable error reports from your collected data. Its automated analysis significantly shortens the resolution time by highlighting critical signals that guide engineers to the root cause of crashes. With seamless integrations into various dashboards and notification systems, you can rest assured that no detail will slip through the cracks. The advanced queries engine offered by Backtrace empowers you to address your most pressing questions. A broad overview of errors, along with prioritization and trends spanning all your projects, is readily accessible. Furthermore, you can sift through essential data points and your customized information for every error, enhancing your overall troubleshooting process. This comprehensive approach ultimately leads to a more efficient workflow and improved product reliability.

Media

Media

Integrations Supported

Jira
Slack
Unity
Unreal Engine
Cocos Creator
DingTalk
Feishu

Integrations Supported

Jira
Slack
Unity
Unreal Engine
Apple iOS
Asana
GitHub
Godot
HostAccess
PagerDuty
SQL
Stride

API Availability

Has API

API Availability

Pricing Information

Contact Sales
Tiered pricing model.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

WeTest

Company Location

Singapore

Company Website

www.wetest.net/products/crash-sight

Company Facts

Organization Name

Backtrace

Company Location

United States

Company Website

backtrace.io

Categories and Features

Bug Tracking

Filtering
Issue Tracking
Workflow Management

Categories and Features

Application Development

Debugging
Mobile Development
Reporting/Analytics
Software Development
Testing Management
Web App Development

Debugging

Not specified

Query Engines

Not specified

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