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What is CrashSight?

CrashSight from Tencent WeTest is a cross-platform crash and exception management platform for game development teams. It detects crashes, ANRs, script errors, and OOM issues across iOS, Android, Windows, Linux, PlayStation, Xbox, and Nintendo Switch, classifying them into trackable issues with occurrence counts, device metrics, and trends. Native integration with Unreal Engine, Unity, and Cocos via lightweight SDK plugins, plus a C interface for proprietary engines. SDK is 1.2 MB on Android, 1 MB on iOS, under 2.7 MB runtime memory, integrable in two hours. Crash reports include error stacks, trace logs, register info, loaded libraries, and system logs. Gaming-specific capabilities: — OOM detection via app runtime state machine analysis with device-specific memory thresholds, identifying crashes invisible to conventional tools — Emulator and cloud gaming recognition at 10-15% higher accuracy with separate statistics for real devices and emulators — 15x faster stack restoration through .stif symbol table format — Behavioral sequence analysis via LCS to identify patterns before crashes — Country/region statistics and custom scene-based crash rate monitoring Real-time dashboard updated every 10 minutes, automated feature analysis with customizable rules, version-to-version quality comparison, user/device timeline tracking, search across 20+ dimensions including device model, OS, GPU, region, and custom fields. Integrates with Jira, TAPD, Slack, DingTalk, Feishu, email, webhooks. OpenAPI for custom integrations. Deployed in the US, Singapore, Shanghai with data residency compliance. Monitors 200M+ DAU. WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.

What is Bugsee?

Bugsee offers a comprehensive solution for diagnosing bugs and crashes in live applications by providing access to video recordings, network data, and logs that identify the sources of these issues, thus removing the necessity to recreate infrequent problems. This platform guarantees that all essential information is at your fingertips, allowing a clear understanding of what triggered unexpected behavior in your application. Users can analyze video footage that captures user interactions, backend exchanges, and system conditions linked to specific incidents. In addition, Bugsee delivers insights on frequent crashes and examines patterns influenced by device type, operating system version, and timing. You will receive in-depth details such as the precise filename, method, and line number where the crash took place, alongside the states of all other running threads during the event. Moreover, it records all HTTP and HTTPS requests and responses, including headers and content, related to your application, which allows you to synchronize console logs with the captured video and network activities for thorough analysis. This complete perspective on your application's performance not only facilitates quicker fixes but also improves overall reliability and user satisfaction. Ultimately, Bugsee empowers developers to maintain a higher standard of application performance.

Media

Media

Integrations Supported

Cocos Creator
DingTalk
Feishu
Jira
MantisHub
Slack
Unity
Unreal Engine

Integrations Supported

Cocos Creator
DingTalk
Feishu
Jira
MantisHub
Slack
Unity
Unreal Engine

API Availability

Has API

API Availability

Has API

Pricing Information

Contact Sales
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WeTest

Company Location

Singapore

Company Website

www.wetest.net/products/crash-sight

Company Facts

Organization Name

Bugsee

Company Location

United States

Company Website

www.bugsee.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Game Development

2D
3D
Analytics
Animation
Asset Management
Drag & Drop
IT Asset Management
Network Management
Physics
Player Management
Prototyping
Virtual Reality
eCommerce

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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