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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is Vector?

Automation, machine learning, data mining, and design thinking have transitioned from simple concepts to the core principles guiding business operations today. Vector stands out as a cutting-edge digital delivery platform that accelerates digital transformation by integrating crucial digital functionalities directly into the fabric of your enterprise. By utilizing Vector, businesses can forgo the cumbersome journey of "going digital," as they automatically adopt a digital framework. The era of fragmented digital initiatives is over; in the current landscape, digital elements permeate nearly every business activity. Analytics inform every vital decision-making process, and emerging technologies offer a competitive advantage to organizations that can swiftly identify and harness them. Vector adeptly combines these elements, enhancing every initiative with a unified set of digital capabilities that are in harmony with your strategic aims. Furthermore, Bain is equipped with a diverse team of experts in areas such as data science, intelligent automation, prototyping, digital marketing, and enterprise technology, allowing us to foster a digital-first approach in all our projects. This holistic strategy not only ensures we remain aligned with the evolving digital environment but also positions us as leaders in delivering transformative solutions for our clients. As we continue to innovate, our commitment to excellence helps us to meet and exceed the expectations of those we serve.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

Bain & Company

Date Founded

1996

Company Location

United States

Company Website

www.bain.com/vector-digital/

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Client Management
Compliance Management
Contact Management
In-House Collections

Litigation Management

Not specified

Categories and Features

Data Mining

Not specified

Machine Learning

Not specified

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