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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is C&R Software?

C&R Software is dedicated to providing enterprise-level solutions tailored for debt collection and informed decision-making, helping organizations to boost recovery rates, reduce risks, and promote equitable results throughout the credit lifecycle. Their main offering, Debt Manager, is an all-in-one digital debt collection management platform that integrates various collections processes into one cohesive system, effectively replacing outdated tools that can create inconsistent customer experiences and operational difficulties. With an extensive suite of features, Debt Manager encompasses collections management, user-friendly interfaces, advanced financial processing capabilities, recovery strategies focused on building relationships, customizable no-code workflows, strong enterprise security measures, payment processing functionalities, tools for real-time communication, collaborative workspaces, data-driven workflows, and adaptable cloud deployment options. This system is meticulously designed to prevent delinquency proactively, employing personalized engagement techniques powered by AI-driven analytics to identify accounts that may be at risk of defaulting. By emphasizing user experience and operational efficiency, C&R Software is positioned to redefine the debt collection sector for organizations around the globe, ultimately leading to better financial health and customer satisfaction. As they continue to innovate, C&R Software remains committed to supporting their clients in navigating the complexities of debt management with confidence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

C&R Software

Date Founded

2021

Company Location

United States

Company Website

www.crsoftware.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Client Management
Compliance Management
Contact Management
In-House Collections

Litigation Management

Not specified

Categories and Features

Debt Collection

Not specified

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