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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is CARM-Pro?

Intelligent Banking Solutions is a dedicated company that focuses exclusively on offering debt collection software specifically designed for the banking industry. Drawing from over thirty years of experience and a deep understanding of the obstacles faced in asset recovery, we have developed CARM-Pro™ Collection and Recovery Manager, Professional™, which stands as our flagship debt collection software for banks. This vital tool empowers your asset recovery officers with the capabilities needed to accurately document, manage, and recover debts owed to your financial institution. By implementing CARM-Pro™, banks can markedly improve their revenue streams, reduce loan defaults, and decrease the frequency of debt write-offs. Furthermore, this robust platform integrates seamlessly with both your bank’s primary systems and alternative account servicing solutions, enabling account managers to gain an all-encompassing view and up-to-date status of each borrower’s account. Through CARM-Pro™, your bank can not only improve operational efficiency but also enhance its approach to managing financial recoveries, ultimately leading to a more stable financial future. This innovative software serves as a strategic asset in navigating the complexities of debt collection within the banking sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3,995 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

Intelligent Banking Solutions

Date Founded

1989

Company Location

United States

Company Website

www.ibshome.com/debt-collection-software-for-banks/

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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