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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is Cosmos?

Cosmos is a sophisticated software solution designed for debt recovery, leveraging cutting-edge AI and Machine Learning technology. This cloud-based platform addresses all challenges related to debt collection and recovery, allowing users to oversee their entire collection workflow from a single interface that includes integrated telephony and digital resources. Key features include: - A comprehensive system for Credit and Collections Management. - The ability to utilize preferred communication channels, facilitate automated payments, offer repayment plans, and provide support before accounts become delinquent. - Tools for overseeing compliance and performance metrics across various agents and third-party providers. - Options for Software-as-a-Service, on-premises, and cloud-based deployment. - Agents have the capability to engage with customers through voice calls, SMS, emails, and online portals to drive resolution efforts. With these functionalities, Cosmos streamlines the entire debt recovery process, enhancing efficiency and effectiveness for organizations.

Media

Media

Integrations Supported

Integrations Supported

Bitget Wallet

API Availability

Has API

API Availability

Pricing Information

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

Cosmos

Company Location

Australia

Company Website

collectcosmos.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Client Management
Compliance Management
Contact Management
In-House Collections

Litigation Management

Not specified

Categories and Features

Debt Collection

Not specified

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