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What is Cueston?

Cueston is a web-based digital adoption platform tailored for SaaS teams, designed to help users effectively navigate their products while monitoring engagement levels. By simply adding a code snippet to their site, product development, growth, and customer success teams can easily create and implement product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements through a user-friendly visual editor. The platform's audience and page targeting functionalities allow for personalized guidance based on the unique context of each user, while its analytics, funnels, and experimental tools provide comprehensive insights into user engagement and outcomes. Moreover, Cueston includes a help hub featuring an in-app AI assistant to respond to questions drawn from linked documentation. The hosted MCP server and REST API empower teams to create and manage guidance within a Cueston workspace, ensuring seamless collaboration with compatible AI clients. Specifically designed for web applications, the platform enables the development of unique guides without the need for coding skills, thus broadening accessibility for a variety of users. This all-encompassing strategy not only improves the user experience but also fosters increased adoption and satisfaction with the product, leading to a more engaged and loyal customer base. By addressing the needs of both users and teams, Cueston solidifies its role as an essential tool in the digital adoption landscape.

What is Command AI?

Command AI is an AI-powered user assistance platform built to help companies deliver product guidance, onboarding, support, and engagement without frustrating their users. The platform brings together personalized nudges, in-app help, product tours, surveys, announcements, checklists, spotlight search, AI agents, and embedded copilots. Its philosophy is centered on non-annoying user assistance, meaning every prompt, message, or interaction should be helpful, contextual, and respectful of the user’s attention. Command AI’s User Assistant is positioned as a next-generation alternative to traditional chatbots, using AI to provide more personalized and useful support inside the product experience. The Copilot feature can guide users through workflows, teach product features, and provide interactive walkthroughs that help users learn by doing. Personalized nudges allow teams to deliver targeted prompts based on individual user behavior, helping users take the right next step without relying on generic pop-ups. Product teams can use Command AI to improve onboarding, increase feature adoption, and reduce friction across key workflows. Customer teams can use the platform to deflect repetitive support questions while still giving users access to contextual self-service help. Marketing teams can deliver announcements, surveys, and lifecycle messages in a way that feels integrated rather than intrusive. Enterprise capabilities such as SOC 2 Type II compliance, GDPR and HIPAA support, mobile support, integrations, documentation, and system status resources make the platform suitable for scaling software businesses. Command AI helps companies create better in-product experiences by making user assistance feel intelligent, useful, and aligned with how people actually want to interact with software.

Media

Media

Integrations Supported

ChatGPT
Claude
Claude Code
Codex CLI
Cursor
Model Context Protocol (MCP)
Segment
Visual Studio Code

Integrations Supported

Amplitude

API Availability

Has API

API Availability

Pricing Information

$39/month
Starter is $99 per month billed yearly and includes 2 workspaces, up to 15 active guides, and up to 5,000 monthly active users. Growth is $199 per month billed yearly and includes 5 workspaces, unlimited active guides, and up to 50,000 monthly active users. A free plan includes 1 workspace, up to 3 active guides, and up to 500 monthly active users.
Free Version
Free Trial Offered?

Pricing Information

$149 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Cueston

Date Founded

2025

Company Location

Poland

Company Website

cueston.com

Company Facts

Organization Name

Amplitude

Company Location

United States

Company Website

www.command.ai/

Categories and Features

Categories and Features

Customer Onboarding

Not specified

UX

Not specified

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