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What is CustomerX.i?

Explore in-depth industry insights with Total Market Insights (#TMI) as you assess your brand's standing against competitors while integrating your data solutions into a cohesive platform. Harness community-sourced, anonymous insights that provide essential context for recognizing emerging trends. Set your business goals and let CustomerX.i optimize the workflow for you. Boost customer interaction through automated marketing tactics tailored to your aspirations. By outlining your growth strategies, CX.i pinpoints the most lucrative customer segments and effective engagement methods. Additionally, CX.i+ guarantees transparency in all marketing endeavors, allowing for accurate tracking of attribution for each advertising campaign. With CX.i, you obtain a holistic view of your marketing initiatives, successfully unifying campaigns across a multitude of channels—whether it be organic, local, paid, online, or offline. This unified strategy ultimately fosters better decision-making and amplifies your marketing effectiveness, leading to greater overall success. By making informed choices, your business can adapt more swiftly to market changes and customer needs.

What is Antavo?

Established in London by four co-founders from Hungary, Antavo embarked on its mission in 2012 with the support of Seedcamp, later shifting its focus on product offerings in 2015. Since that pivotal year, the company has successfully attracted investments, partnered with significant enterprise clients, and broadened its reach on a global scale. Currently, Antavo collaborates with prominent brands such as KFC, C&A, Benefit Cosmetics, Scandic, La Cage, Kathmandu, LuisaViaRoma, Flying Tiger, Peek & Cloppenburg, and Yara, while also catering to diverse sectors including travel, pharmaceuticals, and fashion. With multiple new loyalty programs launched, enhancements driven by customer feedback, and a commitment to company-wide growth, Antavo anticipates over a 30% increase in revenue year-on-year for 2024. As the company gears up for a Series B funding round in 2025, these strategic initiatives are expected to pave the way for further technological innovations and wider international expansion. In light of rising demand across various regions, Antavo has augmented its workforce across three continents, recently establishing a new team in North America. Moreover, the company has positioned itself as a leader in the loyalty industry by consistently offering valuable resources such as guides, eBooks, and comprehensive loyalty program assessments on its blog. Since 2022, it has also been releasing the Global Customer Loyalty Report, recognized as the definitive resource within the industry, underscoring its commitment to thought leadership. This ongoing dedication to innovation and excellence in customer engagement strategies has solidified Antavo's reputation as a trailblazer in the loyalty sector.

Media

Media

Integrations Supported

Bloomreach
Doxis
Fresh Relevance
Ketch
Klaviyo
Listrak
Magento
Magento Business Intelligence
Maitre'D POS
Microsoft Dynamics 365
Poq
Pure360
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify
Shopify Plus
TCPOS
Yotpo
dotdigital Engagement Cloud
mParticle

Integrations Supported

Bloomreach
Doxis
Fresh Relevance
Ketch
Klaviyo
Listrak
Magento
Magento Business Intelligence
Maitre'D POS
Microsoft Dynamics 365
Poq
Pure360
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify
Shopify Plus
TCPOS
Yotpo
dotdigital Engagement Cloud
mParticle

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

There are two fees associated with Antavo:
1. Implementation Fee: The implementation fee is based on the effort required to implement your functional requirements. Antavo will prepare a Statement of Work with a detailed Resource Plan for the project. We provide a team of dedicated implementation specialists (Product Experts, Business Analysts, Testers, Solution Architects) to work with your team/SI partner to make the implementation effortless. - this is a one off fee in year 1 of the contract.
2. Antavo’s License Fee: The license fee is based on Active loyalty program members: members who have completed at least one action in the loyalty program in 365 days. e.g collect points, redeem points, participate in a contest, etc. Included in the license fee are: offer unlimited usage of our modules, APIs and SDKs. All new functionalities are auto-enabled without any extra license fee.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CustomerX.i

Company Location

United States

Company Website

customerxi.com

Company Facts

Organization Name

Antavo AI Loyalty Cloud

Date Founded

2017

Company Location

United Kingdom

Company Website

eu1.hubs.ly/H0508V60

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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