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What is CustomerX.i?

Explore in-depth industry insights with Total Market Insights (#TMI) as you assess your brand's standing against competitors while integrating your data solutions into a cohesive platform. Harness community-sourced, anonymous insights that provide essential context for recognizing emerging trends. Set your business goals and let CustomerX.i optimize the workflow for you. Boost customer interaction through automated marketing tactics tailored to your aspirations. By outlining your growth strategies, CX.i pinpoints the most lucrative customer segments and effective engagement methods. Additionally, CX.i+ guarantees transparency in all marketing endeavors, allowing for accurate tracking of attribution for each advertising campaign. With CX.i, you obtain a holistic view of your marketing initiatives, successfully unifying campaigns across a multitude of channels—whether it be organic, local, paid, online, or offline. This unified strategy ultimately fosters better decision-making and amplifies your marketing effectiveness, leading to greater overall success. By making informed choices, your business can adapt more swiftly to market changes and customer needs.

What is CrowdTwist?

Cultivate meaningful relationships with your most important clients by implementing loyalty and reward programs specifically tailored to their needs. The Oracle CrowdTwist Loyalty and Engagement platform not only enhances your profitability but also fortifies customer connections and improves retention rates. By collecting data from every customer interaction, you can develop a detailed 360-degree profile that facilitates personalized communication and offerings. It's essential to nurture customer loyalty by providing consistent loyalty experiences across all platforms, whether they are in-person or online. Utilize actionable insights gathered from customer interactions across a variety of channels to strengthen these relationships further. Move past simple transactions by involving customers through gamification, which will help you understand their motivations and purchasing behaviors more deeply. This comprehensive strategy will not only increase customer satisfaction but will also foster enduring loyalty and advocacy for your brand, ultimately creating a community of dedicated supporters. By prioritizing these relationships, you pave the way for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce
X (Twitter)
dotdigital Engagement Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

CustomerX.i

Company Location

United States

Company Website

customerxi.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/marketing/customer-loyalty/

Categories and Features

Campaign Management

Not specified

Customer Loyalty

Not specified

Loyalty Management

Not specified

Marketing Attribution

Not specified

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Member Portal
Membership Management
No-Card Loyalty System
Rewards Management

Customer Retention

Not specified

Loyalty Management

Not specified

Popular Alternatives

Popular Alternatives