Customers.ai Reviews & Ratings

Customers.ai

1.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

What is Captiwate?

Are you looking to acquire fresh leads and expand your sales pipeline without launching costly new campaigns? At Captiwate, we specialize in converting website visitors into meaningful conversations. By utilizing visitor identification and behavior tracking, you can easily identify your ideal customer profile (ICP) who is primed for outreach. Our in-browser calling feature enables your sales team to differentiate themselves amidst the overwhelming presence of AI, prioritizing genuine human interaction. Additionally, our seamless integration with Hubspot and timely alerts ensure that you never overlook potential hot leads. Experience our service with a free trial and start generating leads immediately. There's no need to worry, as our risk-free trial allows you to explore the benefits without any commitment. Take the first step towards enhancing your sales strategy today!

Media

Media

Integrations Supported

Axis LMS
Easyflow
GoHighLevel
Google Ads
Instagram Ads
Klaviyo
Leadpresso
Meta Ads
Salesforce
SendGrid
Sendlane
Shopify
WP-Chatbot
Walletly
Wufoo
Zapier

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Slack

API Availability

API Availability

Pricing Information

Contact us for pricing
Free Trial Offered?

Pricing Information

$499 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Company Facts

Organization Name

Captiwate

Date Founded

2024

Company Location

United States

Company Website

www.captiwate.com

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

Categories and Features

Lead Generation

Contact Discovery
Lead Capture
Lead Scoring
Lead Segmentation
Visitor Identification

Sales Enablement

Contact Management
Lead Management

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