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What is CyberCollect?

CyberCollect is a groundbreaking collections management solution that draws upon over thirty years of industry knowledge. This affordable debt collection software is designed with flexibility in mind, offering features like contact management, tracking of collection histories, automated dialing, and the capacity to produce tailored letters and reports for overseeing overdue accounts. It adeptly manages a diverse array of loan products, guiding them from the early stages of delinquency to the final phases of charge-off and recovery. By adopting CyberCollect, organizations can markedly reduce delinquencies right from the outset. Collectors can swiftly improve their efficiency, facilitating smoother operations. Additionally, the software equips management with powerful monitoring and reporting tools that enhance oversight of the entire collection workflow. CyberCollect's adaptability means it can cater to both small businesses using a single computer and large corporations operating on expansive networks. Any entity aiming to effectively control and diminish delinquency rates stands to gain from utilizing CyberCollect and its extensive features. Moreover, its flexibility guarantees that it can accommodate the varied requirements of businesses across different sizes and industries, making it a valuable asset in the collections management landscape.

What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$350 one-time payment
Free Trial Offered?

Pricing Information

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing

Supported Platforms

Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CyberCollect Software Solutions

Date Founded

1975

Company Location

United States

Company Website

www.cybercollect.net

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Client Management
Compliance Management
Contact Management
In-House Collections

Litigation Management

Not specified

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