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Ratings and Reviews 0 Ratings
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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
What is Cynoia?
Collaborate as if you were in the same physical location, as Cynoia harmonizes perfectly with your team's distinct rhythm, regardless of your position, team size, or geographic location. This synergy enhances your processes and helps you stand out. We streamline team collaboration by integrating multiple communication channels into a single platform. Our solution empowers businesses to efficiently oversee their workflows, boosting productivity while minimizing the time allocated to task management. Additionally, Cynoia's interface is customized to suit the individual requirements of each organization, making it an ideal choice across diverse industries. By fostering effective communication and collaboration, Cynoia not only supports your team's current needs but also adapts to future growth.
What is Chatwork?
You're certainly not alone in feeling anxious about the weekly meetings, which often consist of monotonous individual status updates—can you believe that’s still a norm? Imagine a world where those endless meetings are replaced with concise, project-centric video calls that only take place when absolutely necessary. It’s likely that those crucial documents are lost amid the chaos of 21,396 unread emails and towering piles of paperwork cluttering your workspace. What if all those neglected file attachments could be systematically organized by project or category, offering you much-needed clarity and context? We prioritize the security of your business information with state-of-the-art 256-bit encryption, ensuring your data remains safe and confidential. Furthermore, our ISO27001 certification demonstrates our commitment to upholding the highest security standards recognized in the field. Are you feeling swamped by the relentless flood of emails? Imagine exchanging that daily influx for effective real-time chat options. It’s as straightforward as that. With group chats tailored for global teams, collaboration can become effortless, minimizing distractions and enhancing productivity. This shift represents a truly remarkable evolution in how we communicate and work together. Embracing these changes could significantly improve your work experience and reduce stress.
Integrations Supported
Dropbox
Facebook Messenger
GitHub
Gmail
Google Calendar
Google Drive
Zapier
APIANT
All-in-One Messenger
Desktop.com
Integrations Supported
Dropbox
Facebook Messenger
GitHub
Gmail
Google Calendar
Google Drive
Zapier
APIANT
All-in-One Messenger
Desktop.com
API Availability
Has API
API Availability
Has API
Pricing Information
$7.99 per user per month
Free Trial Offered?
Free Version
Pricing Information
$4 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cynoia
Date Founded
2019
Company Location
France
Company Website
cynoia.com
Company Facts
Organization Name
ChatWork
Date Founded
2004
Company Location
Japan
Company Website
www.chatwork.com
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling