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What is D&B Concierge Service?

The D&B Concierge Service is tailored to help businesses effectively manage their credit profiles and strategically plan for future expansion, all under the expert guidance of a dedicated Concierge Account Manager. Specialists consistently monitor the business credit file, perform in-depth analyses, and provide essential insights that enable companies to make more informed decisions. Through personalized consultations, businesses obtain expert evaluations that assist in tailoring their credit risk assessments in accordance with their profiles, Dun & Bradstreet scores, and various influencing factors. Additionally, companies can submit relevant documentation that demonstrates their operational and financial stability, which may include payment records, banking documents, and financial reports, subject to review and validation. Users receive the benefits of Credit Insights Plus, which allows them to access their business credit file at any time, review six unique Dun & Bradstreet scores and ratings, track trends, and compare their performance against industry benchmarks for PAYDEX, Delinquency, and Failure Scores, while also enabling them to set alerts for any modifications in scores or ratings. This all-encompassing service not only improves credit management but also equips businesses with the necessary tools to excel in a competitive landscape, ultimately fostering sustainable growth and success. By leveraging these resources, companies can navigate the complexities of credit evaluation with greater confidence and clarity.

What is 1Channel Payment & Credit Management?

1Channel's Payment & Credit Management module serves as an all-encompassing platform for distributors and FMCG brands, enabling them to effectively oversee incoming payments, enforce credit compliance, and monitor significant orders. The system facilitates both automatic and manual payment allocations for outstanding invoices, including various payment methods such as cash, cheque, and bank transfer, while providing real-time tracking of outstanding balances. Each customer is assigned a customizable credit limit, and in instances of credit breaches, three management options are available: halt all additional orders, allow one extra order, or suspend the account until debts are cleared. Moreover, the process of returns automatically generates credit notes, ensuring efficiency throughout. When orders surpass the retailer's credit limit, they are subjected to a configurable multi-level approval workflow, which can encompass up to seven authorization levels; approvers are notified via email or WhatsApp, and all decisions are carefully documented for auditing purposes. Additionally, the module includes a powerful suite of payment analytics that offers over 24 reports, supplying finance and sales leaders with essential insights into collections, outstanding liabilities, and the approval process's efficiency. Overall, this module not only fortifies financial oversight but also markedly enhances operational workflows, leading to better management of resources and improved service delivery.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Dun & Bradstreet

Date Founded

1841

Company Location

United States

Company Website

www.dnb.com/en-us/products/dnb-concierge-service.html

Company Facts

Organization Name

1Channel

Company Location

India

Company Website

www.1channel.co

Categories and Features

Credit Management

Not specified

Categories and Features

Credit Management

Not specified

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