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InsightfulInsightful helps businesses take a smarter approach to managing teams. The platform gives a clear view of everyday activities, turning them into valuable insights. The data support stronger performance and better results. Built for clarity and action, Insightful tracks how time is spent across teams and roles. It shows patterns, highlights areas for improvement, and helps you respond with real solutions. The platform includes tools for time and activity tracking, reporting, visual dashboards, and data analysis. The features give HR teams, recruiters, and company leaders a real-time picture of what’s working—and what needs attention. Whether your team works in the office, from home, or both, Insightful gives you the visibility to lead with confidence. With the right data, your team stays aligned, motivated, and ready to perform at its best.
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MoovsThe Ultimate Operator Tool for All Your Needs. Efficiently manage a greater number of rides in less time—it's straightforward, it's software. With Instant Booking & Payment, you can secure rides and receive payments without delay. Not only will you appreciate it, but your clients will too. Enhanced Dispatch Technology ensures that both drivers and passengers stay informed and connected. Automated Sales make it easy to follow up on proposals and offers effortlessly, without any manual effort. Enjoy the benefit of more rides through complimentary leads, translating directly into increased profits. Your business is bound to expand as you boost your revenue by booking and dispatching more rides from a single platform. Save valuable time and streamline processes by automating your marketing and sales initiatives. Ultimately, prioritize delivering exceptional service to ensure every customer has a remarkable experience. As a result, your reputation will grow alongside your business success.
What is DVSAnalytics?
DVSAnalytics provides robust and secure solutions tailored for call and screen recording, catering specifically to the distinctive requirements of your organization while allowing for growth as your business scales. By utilizing their services, you can boost customer support, maintain compliance, reduce risks and liabilities, resolve disputes, verify customer orders, and gather insightful data. With DVSAnalytics, you can achieve a comprehensive understanding of your contact center dynamics. Their innovative Speech Analytics feature converts audio recordings into easily searchable data, offering extensive business intelligence about your organization and its customers. Furthermore, the Desktop Analytics tool utilizes metadata from various third-party platforms such as CRM systems or communication applications to categorize interactions in a manner that aligns with your business needs. DVSAnalytics’ quality management resources enable thorough evaluation and coaching of employees, which is essential for consistently improving the quality of customer engagements. You can scrutinize interactions, initiate automated coaching based on performance evaluations, and motivate agents with intuitive contest management, thereby cultivating an environment of ongoing enhancement and encouragement. This well-rounded strategy not only optimizes operations but also equips your team to provide outstanding service while adapting to evolving challenges. Ultimately, DVSAnalytics positions your organization for success in a competitive landscape.
What is Aspect Workforce?
Elevate employee engagement and enhance productivity in your contact center without increasing expenses. Aspect Workforce, which was formerly referred to as Alvaria Workforce and Aspect Workforce Management, equips your business with vital tools designed to streamline operations, monitor and improve agent performance, and reduce employee turnover. Featuring cutting-edge workforce optimization capabilities, the WEM Suite integrates employee-centered improvements such as gamification, making it the most comprehensive workforce engagement solution currently available. By implementing Aspect Workforce, you can maximize the potential of your contact center technology, regardless of whether your team operates on-site, remotely, or from home. Choose specific resources from our WEM collection to promote superior customer interactions, enrich customer experiences, and foster a more engaged workforce, all while keeping operational costs in check. Seize this chance to significantly enhance the dynamics of your workplace and create a more motivated environment for your team. Investing in your workforce not only benefits employee satisfaction but also translates into better service for your customers.
Integrations Supported
Amazon Connect
Amazon Web Services (AWS)
Aspect Performance
Aspect Quality
Avaya Experience Platform
Cisco CX Cloud
MiCloud Connect
RingCentral RingCX
Salesforce
Integrations Supported
Amazon Connect
Amazon Web Services (AWS)
Aspect Performance
Aspect Quality
Avaya Experience Platform
Cisco CX Cloud
MiCloud Connect
RingCentral RingCX
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DVSAnalytics
Date Founded
1983
Company Location
United States
Company Website
dvsanalytics.com
Company Facts
Organization Name
Aspect, an Alvaria Brand
Date Founded
2021
Company Location
United States
Company Website
www.aspect.com
Categories and Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Categories and Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning