CTM
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Ratings and Reviews 939 Ratings
What is Dataslayer?
Effortlessly create and maintain up-to-date reports in Google Sheets with automatic updates. You can easily extract data from various platforms such as Google Ads, Facebook, Google Analytics, Google DV360, Google Search Console, DCM, Microsoft Advertising, Criteo, YouTube, and BigQuery. With DataSlayer, you can trust that your Google Sheets data and personal information are kept private, as it does not have access to them. All your spreadsheet and API information is securely stored on Google servers, ensuring that no data is transferred or saved by DataSlayer. The Enterprise plan provides a dedicated Account Manager who specializes in performance marketing for additional support. Importing campaign data from sources like Facebook, TikTok, Bing, Google Ads, DV360, and Google Analytics becomes a breeze with Dataslayer for Google Sheets. Within mere minutes, you can access your data, automate your reporting, and free up valuable time for other responsibilities. This efficient process not only boosts productivity but also empowers you to make more informed decisions rooted in real-time insights, transforming your approach to data management. By leveraging these tools, businesses can foster a culture of data-driven decision-making that ultimately leads to improved outcomes.
What is CTM?
CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
Integrations Supported
Facebook
Google Ads
Google Analytics
Mailchimp
Microsoft Advertising
Shopify
Stripe
Bing
Integrations Supported
Facebook
Google Ads
Google Analytics
Mailchimp
Microsoft Advertising
Shopify
Stripe
Acquisio
Easyflow
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Discounts up to 20% off for annual agreements.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Dataslayer
Date Founded
2020
Company Location
Spain
Company Website
dataslayer.ai/
Company Facts
Organization Name
CallTrackingMetrics
Date Founded
2012
Company Location
United States
Company Website
www.ctm.com
Categories and Features
Marketing Analytics
Not specified
Performance Marketing
Not specified
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
AI Voice Agents
Not specified
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Event Triggered Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Contact Center Quality Assurance
Not specified
Conversation Intelligence
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking
Performance Marketing
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis