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What is Deacon?

Deacon serves as an intelligent AI support agent specifically designed for startups, small and medium-sized businesses, and applications that have a unique character. You can easily upload your support documents or link your website to let Deacon start helping your users with their questions immediately. Additionally, Deacon is capable of gathering essential user feedback, which includes pinpointing issues, discovering absent features, and grasping user objectives, all of which contribute to speeding up your development cycle and refining your products or focusing on particular market niches. The integration of the customer support widget into your app is both quick and cost-free, needing only a single line of code, which allows you to interact with your users 24/7 in multiple languages. With Deacon at the helm, enhancing customer satisfaction becomes a focal point, as you acquire valuable insights into user demands and preferences, ultimately propelling your business towards increased success. This seamless implementation not only saves time but also ensures that your users receive timely support, making it a win-win for both your team and your clientele.

What is Bublly?

Bublly is an innovative, AI-powered customer support platform specifically designed for small to medium-sized enterprises, startups, and direct-to-consumer brands. This platform streamlines communication by merging channels like email, live chat, and WhatsApp Business into one unified inbox, providing users with a detailed history of customer interactions. Every subscription plan includes Bub AI, featuring twelve unique AI agents that adeptly manage and classify support tickets, deliver instant responses from the knowledge base, translate discussions in over 25 languages, and summarize lengthy conversations into brief highlights. Key functionalities encompass ticket management via kanban boards, monitoring of service level agreements (SLAs), a customer-facing knowledge base, a straightforward CRM system, an embeddable chat widget, automation of workflows, and in-depth analytics. With pricing beginning at a competitive rate of $9 per month, customers can take advantage of a 14-day free trial, and the Starter plans and above allow for unlimited agents, while AI features are included across all subscription levels without additional fees per resolution. Future enhancements are set to introduce integration with Instagram Direct Messages and Facebook Messenger, further broadening the platform’s capabilities. Created by Fabrainz in Coimbatore, India, Bublly is specifically tailored for dynamic support teams operating in regions where WhatsApp is the primary channel for engaging with customers, showing a strong commitment to meeting the demands of modern communication. This adaptability positions Bublly as a vital tool for businesses looking to enhance their customer support experience.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$40/month
Free Version
Free Trial Offered?

Pricing Information

$9/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Deacon

Date Founded

2006

Company Location

United Kingdom

Company Website

heydeacon.com

Company Facts

Organization Name

Fabrainz India Private Limited

Date Founded

2025

Company Location

India

Company Website

www.bublly.com

Categories and Features

Categories and Features

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