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What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

What is Broidry?

Broidry is an all-inclusive order-management tool designed specifically for individual entrepreneurs and small businesses in the machine embroidery sector. This platform aggregates orders from multiple sources, including Etsy messages, Facebook DMs, text messages, and emails, enabling users to access comprehensive order information, deadlines, and payment statuses all in one convenient interface. It also boasts a design library for tracking thread colors and a font library that allows businesses to preserve completed projects for seamless reordering. The software is equipped with organized order forms that ensure customers provide all essential information. In addition, Broidry supports quotes, advance payments, and card transactions through Stripe or the shop's Square account, while also facilitating production scheduling, managing group orders, organizing listing photos, and offering a shop page for easy direct sales. Users can conveniently import their past orders from seven different platforms, including Etsy, which simplifies the transition to Broidry. Created by a skilled embroiderer, the platform provides a free plan with no credit card requirement and offers paid plans at $19, $39, or $79 monthly for those interested in enhanced features. With its extensive array of tools, Broidry seeks to optimize the workflow of embroidery businesses, ultimately boosting their productivity and sales opportunities. In a competitive market, having such a tailored solution can significantly elevate the capabilities of small-scale embroidery operations.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

Etsy
Shopify
Square POS
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19/month
Free: $0/month, up to 15 orders/month, with a 2% Broidry fee on payments processed through Broidry. Maker: $19/month; Shop: $39/month; Atelier: $79/month. Paid plans include unlimited orders and a 1.5% Broidry fee on payments processed through Broidry. Annual billing offers two months free. Plans can be changed or canceled at any time.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Company Facts

Organization Name

Broidry

Date Founded

2026

Company Location

United States

Company Website

broidry.com

Categories and Features

Order Management

Not specified

Categories and Features

Order Management

Not specified

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