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What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

What is ChannelApe?

Boost your conversion rates by implementing a 'customer date guarantee' that generates excitement among potential buyers. By utilizing real-time tracking and ensuring prompt deliveries, you will not only meet but surpass your customers' expectations, which in turn fosters loyalty and encourages repeat purchases, ultimately enhancing your profits. Coupled with an intelligent inventory management solution, specifically tailored for fashion brands with extensive SKUs, you can effectively forecast production needs and efficiently handle returns and re-fulfillment processes. Moreover, offering your customers a variety of options and a seamless shopping experience will further elevate your conversion rates. With a commitment to delivering packages ahead of the promised date, you can always choose the most efficient warehouse for shipping, ensuring customer satisfaction. In doing so, you create a reliable brand image that resonates well with your clientele.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

CloudX Systems
NetSuite
Quickwork
ShipBob
Shopify
Shopify Plus
Tymely
Walmart

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Company Facts

Organization Name

ChannelApe

Date Founded

2016

Company Location

United States

Company Website

www.channelape.com

Categories and Features

Order Management

Not specified

Categories and Features

Channel Management

Inventory Control
Order Management

eCommerce

Inventory Management
Kitting
Multi-Store Management
Order Management
Returns Management

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Inventory Management

Alerts/Notifications
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Product Identification
Reporting/Analytics
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management

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