Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • PageDNA Reviews & Ratings
    36 Ratings
    Company Website
  • Jesta Vision Suite Reviews & Ratings
    42 Ratings
    Company Website
  • IUX Reviews & Ratings
    927 Ratings
    Company Website
  • Order.co Reviews & Ratings
    224 Ratings
    Company Website
  • Fishbowl Reviews & Ratings
    1,135 Ratings
    Company Website
  • Wash-Dry-Fold POS Reviews & Ratings
    125 Ratings
    Company Website
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    22 Ratings
    Company Website
  • Epicor Kinetic Reviews & Ratings
    533 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • AIMS360 Apparel Software Reviews & Ratings
    92 Ratings
    Company Website

What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

What is Cleverific?

Cleverific is a Shopify order editing and post-purchase revenue platform designed to reduce customer support tickets and increase revenue before fulfillment. The app gives customers a self-serve window after checkout so they can fix common order issues without emailing or messaging support. Shoppers can update details such as shipping addresses, quantities, sizes, products, and other order information depending on the rules the merchant configures. Merchants can decide how long orders stay editable and control permissions at the order, customer, or line-item level. Cleverific is mobile-first by design, making it easier for customers to edit orders from the devices they are most likely to use after checkout. The platform also includes post-purchase upsell and cross-sell tools that present targeted offers while customers are still engaged with their order. Its revenue features include free-shipping nudges, product recommendations, A/B testing, upsell and downsell flows, replenishment triggers, win-back offers, subscription offers, and one-click repeat purchases. Cleverific can connect retention workflows to tools such as Klaviyo and Attentive so brands can follow up with customers at the right moment. The platform integrates with major Shopify ecosystem tools, ERPs, 3PLs, email platforms, and shipping systems to keep orders synced in real time. Support teams can use Cleverific to shift routine order-change requests into self-service while focusing on higher-value customer conversations and revenue opportunities. By combining configurable order editing, customer portals, post-purchase offers, retention automation, fulfillment-aware integrations, and support deflection, Cleverific helps Shopify brands create a smoother and more profitable post-checkout experience.

Media

Media

Integrations Supported

Microsoft Outlook
Parachute
Shopify
Shopify Flow

Integrations Supported

Microsoft Outlook
Parachute
Shopify
Shopify Flow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$59/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Company Facts

Organization Name

Cleverific

Date Founded

2015

Company Location

United States

Company Website

cleverific.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Popular Alternatives

Popular Alternatives

AutoSalesOrder Reviews & Ratings

AutoSalesOrder

Anvil Labs
Last Upsell Reviews & Ratings

Last Upsell

Digismoothie
Symphony Logistics Suite Reviews & Ratings

Symphony Logistics Suite

Boon Software Consulting