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What is DeskDay?

DeskDay is a modern, AI-powered PSA built for MSPs and IT Teams. It brings chat-based service desk, projects, billing, contracts, automation, reporting, and Helena AI assistant into one unified platform. With omnichannel end-user apps across Microsoft Teams, web, mobile, and desktop (and SMS and Slack on the way) DeskDay keeps every conversation, workflow, and decision in one place.

What is Dayshape?

Dayshape provides cutting-edge resource management software that empowers organizations to attain remarkable achievements. Endorsed by the Big Four and numerous leading professional services firms worldwide, Dayshape uniquely integrates advanced AI, real-time financial insights, and comprehensive firm-wide analytics, transforming resource management into a pivotal strategic function. With extensive connectivity, Dayshape seamlessly integrates into existing systems and is distinguished as the sole resource management vendor offering a packaged solution for Workday, designed to navigate complexities and scale alongside your firm. By fostering profitable growth, facilitating informed decision-making, and ensuring client and team satisfaction, we assist our customers in cultivating resilient organizations and advancing their careers for the future. Ultimately, Dayshape not only enhances operational efficiency but also strengthens the foundation for sustainable success.

Media

Media

Integrations Supported

Hudu
Level
N-able N‑central
NinjaOne
N‑able N-sight RMM
QuickBooks Enterprise

Integrations Supported

CCH iFirm
CatalystOne
Deltek Maconomy
Flowcase
IRIS Accountancy Suite
Microsoft Dynamics 365
Oracle PeopleSoft
SAP Cloud Platform
Salesforce
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

$79
PER/TECH/MONTH
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Company Facts

Organization Name

Dayshape

Date Founded

2013

Company Location

United Kingdom

Company Website

dayshape.com

Categories and Features

AI PSA

Not specified

IT Management

Not specified

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Project Management
Resource Management
Time & Expense Tracking

RMM

For MSPs
IT Asset Management
Real-time Alerts

Categories and Features

AI PSA

Not specified

Calendar

Calendar Sync
Collaboration Tools
Scheduling

Professional Services Automation

Collaboration Tools
Portfolio Management
Project Management
Resource Management
Time & Expense Tracking

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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