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What is Dialaxy?

Obtain virtual phone numbers from more than 100 countries to connect with a global audience remotely through Dialaxy. With the extensive capabilities of Dialaxy, agents can seamlessly handle their calls and SMS communications without juggling various applications. We provide user-friendly options, including local, shortcode, and toll-free numbers, all equipped with calling and texting features. Elevate your customer service with our all-encompassing call center software, ensuring efficient communication and superior operational performance. This comprehensive solution enables businesses to maintain connections with their clients, regardless of their geographical location. By utilizing Dialaxy, organizations can streamline their communication processes and enhance customer satisfaction significantly.

What is CRM Runner?

Growing businesses often face challenges in lead management, task scheduling, progress tracking, and handling various everyday operations. CRM Runner offers an all-in-one solution for both field service and office management. You can craft visually striking quotes that leave a lasting impact, process payments through email, and automate recurring invoices as needed. By integrating your existing business email with CRM Runner, you can streamline all operations into one platform, making your daily tasks much easier. Additionally, you have the option to set up IVR systems, record voicemails, acquire local and toll-free numbers worldwide, and review your call history, facilitating hands-free communication with clients while also enabling bulk SMS notifications. Furthermore, you can keep your contacts organized and up-to-date directly within our system. Effortlessly track employee productivity and time, as staff can clock in through the app, which features a selfie option for identity confirmation. This not only creates a more efficient and secure working environment but also significantly enhances overall management practices, ensuring that your business runs smoothly. All these functionalities are designed to empower businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialaxy

Date Founded

2023

Company Website

dialaxy.com

Company Facts

Organization Name

CRM RUNNER

Date Founded

2017

Company Location

United States

Company Website

crmrunner.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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