Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1,234 Ratings

Total
ease
features
design
support

What is Digital Tide?

Digital Tide Cloud PBX is a white-label cloud telephony platform designed to help telecom operators reinvent their voice services. It enables mobile operators, fixed operators, MVNOs, and OTT providers to deliver modern PBX solutions as a SaaS offering. Digital Tide Cloud PBX is built on a carrier-grade architecture developed from the ground up for flexibility and scalability. The platform allows operators to launch fully branded Cloud PBX services without upfront investment through a revenue-sharing model. Complete customization ensures the service aligns with local markets, languages, and operator branding. Digital Tide Cloud PBX supports cloud or on-premise deployment based on operator preferences. Integration through SIP trunks enables seamless connection to existing networks. The platform helps operators unlock new revenue streams while protecting their competitive position. High availability and 99.9% reliability ensure consistent service for business customers. Digital Tide Cloud PBX includes expert support across marketing, sales, and technical implementation. Rapid deployment allows operators to onboard customers quickly. The platform positions telecom providers as leaders in modern business communications.

What is 3CX?

3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.

Media

Media

Integrations Supported

Bitrix24
Kommo
Microsoft Teams
Zoho CRM
Acarda Outbound
Act!
AspenPLUS
Azure Marketplace
Creatio
DIDforSale
Google Contacts
HaloCRM
HaloPSA
HubSpot CRM
Leexi
Nutshell
Paytia
Qobrix
Wiretap Telecom
Zoho CRM Plus

Integrations Supported

Bitrix24
Kommo
Microsoft Teams
Zoho CRM
Acarda Outbound
Act!
AspenPLUS
Azure Marketplace
Creatio
DIDforSale
Google Contacts
HaloCRM
HaloPSA
HubSpot CRM
Leexi
Nutshell
Paytia
Qobrix
Wiretap Telecom
Zoho CRM Plus

API Availability

Has API

API Availability

Has API

Pricing Information

Revenue Sharing
Free Trial Offered?
Free Version

Pricing Information

Free for up to 10 users
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digital Tide

Date Founded

2023

Company Location

Dubai

Company Website

www.digitaltide.io

Company Facts

Organization Name

3CX

Date Founded

2005

Company Location

United States

Company Website

www.3cx.com

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Popular Alternatives

Popular Alternatives

PBXware Reviews & Ratings

PBXware

Bicom Systems