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What is Digital Tide?

Digital Tide Cloud PBX is a white-label cloud telephony platform designed to help telecom operators reinvent their voice services. It enables mobile operators, fixed operators, MVNOs, and OTT providers to deliver modern PBX solutions as a SaaS offering. Digital Tide Cloud PBX is built on a carrier-grade architecture developed from the ground up for flexibility and scalability. The platform allows operators to launch fully branded Cloud PBX services without upfront investment through a revenue-sharing model. Complete customization ensures the service aligns with local markets, languages, and operator branding. Digital Tide Cloud PBX supports cloud or on-premise deployment based on operator preferences. Integration through SIP trunks enables seamless connection to existing networks. The platform helps operators unlock new revenue streams while protecting their competitive position. High availability and 99.9% reliability ensure consistent service for business customers. Digital Tide Cloud PBX includes expert support across marketing, sales, and technical implementation. Rapid deployment allows operators to onboard customers quickly. The platform positions telecom providers as leaders in modern business communications.

What is CallHippo?

CallHippo is an advanced contact center solution designed to facilitate connections with clients. Its user-friendly interface, combined with powerful features and comprehensive reporting, empowers sales and service teams to engage in effective conversations with customers seamlessly. Moreover, CallHippo integrates effortlessly with various platforms, enhancing overall productivity. With a global trust from over 5,000 businesses, it has established itself as a reliable choice in the market. This level of widespread adoption highlights its effectiveness and the value it brings to organizations seeking to improve customer interactions.

Media

Media

Integrations Supported

Pipedrive
Zoho CRM
Zoho CRM Plus
AppointmentCore
Bitrix24
Enthu.ai
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaus
Kommo
Microsoft Dynamics 365
Microsoft Teams
OneHash CRM
Salesforce
Slack
Stackreaction
Zapier

Integrations Supported

Pipedrive
Zoho CRM
Zoho CRM Plus
AppointmentCore
Bitrix24
Enthu.ai
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Klaus
Kommo
Microsoft Dynamics 365
Microsoft Teams
OneHash CRM
Salesforce
Slack
Stackreaction
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Revenue Sharing
Free Trial Offered?
Free Version

Pricing Information

$18.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digital Tide

Date Founded

2023

Company Location

Dubai

Company Website

www.digitaltide.io

Company Facts

Organization Name

CallHippo

Date Founded

2016

Company Location

United States

Company Website

callhippo.com/

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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