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What is DispatchTrack?

Commit. Execute. Amaze. As a premier provider of timely delivery management software, DispatchTrack enables leading brands worldwide to achieve successful deliveries 180 million times annually. Since its inception in 2010, our adaptable SaaS platform has transformed delivery operations, making them more interconnected, responsive, and insightful through customizable features that enhance delivery management from start to finish. Our advanced AI-driven routing technology guarantees 98% accuracy for estimated time of arrival in last-mile deliveries, and we are continuously evolving to enhance our performance and support our extensive network of over 2,000 clients globally. When companies assure their customers, DispatchTrack ensures those promises are fulfilled flawlessly and efficiently. This commitment to excellence sets us apart in the competitive landscape of delivery solutions.

What is Burq?

Burq is an all-encompassing cloud delivery orchestration platform specifically designed for retailers, grocery stores, convenience shops, distributors, and teams managing orders across multiple locations and carriers, including their own fleets. The solution easily integrates with existing order and logistics systems through an API, webhooks, or an intuitive dashboard. With each order processed, Burq evaluates various provider and fleet options based on criteria such as delivery commitments, availability, and operational standards, thus enabling efficient dispatching, tracking, rerouting, customer alerts, and exception management. Its Decision Graph carefully records all available options, actions taken, and the rationale behind each choice, ensuring transparency throughout the process. Users can select from different decision-making modes, including manual, shadow, review, or fully autonomous, while ensuring that human oversight and established rules dictate the execution of these decisions. In addition to these features, Burq offers management of provider networks, optimization of driver workflows, assessment of delivery performance, billing reconciliation, and QR code-enabled in-store checkout solutions. The platform is certified with SOC 2 Type II and ISO 27001, reflecting a strong commitment to protecting sensitive data, and it has processed over $500 million in orders across the United States and Canada, highlighting its substantial influence in the logistics industry. Furthermore, Burq's flexible approach allows businesses to adapt their delivery strategies rapidly to meet changing demands in a dynamic marketplace.

Media

Media

No images available

Integrations Supported

Agiliron
InfinityX
Microsoft Access
NetSuite
RETAILvantage
SAP Sales Cloud
STORIS
Salesforce
TylerNet POS Software
VL OMNI

Integrations Supported

DoorDash
Grubhub
Model Context Protocol (MCP)
Roadie
Shipt
Uber

API Availability

Has API

API Availability

Has API

Pricing Information

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DispatchTrack

Date Founded

2010

Company Location

Worldwide

Company Website

www.dispatchtrack.com/

Company Facts

Organization Name

Burq

Date Founded

2021

Company Location

United States

Company Website

burq.ai/

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Not specified

Food Delivery

Not specified

GPS Tracking

Not specified

Logistics

Not specified

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Route Costing
Territory Management

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Delivery Management

Not specified

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