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What is DocEngage?

DocEngage employs sophisticated encryption methods such as SSL and HTTPS, operates from highly secure data centers worldwide, and complies with strict standards like ISO 27001, ISO 27017, and ISO 27018. The platform features role-based access control to protect against unauthorized access to sensitive patient information and system capabilities. It ensures the safety of health information both during transmission and while stored on a variety of devices, including mobile phones. Being HIPAA compliant, DocEngage offers secure access to patient records and implements strong protocols for information sharing, auditing, and overall security. Patients have the flexibility to access their information at any time and from any location via the specialized patient app, which facilitates tasks such as document uploads, appointment requests, and self-assessment form completions. Furthermore, healthcare providers benefit from efficiently managing their demanding schedules and easily accessing patient and lead details through the intuitive DocEngage Medical Apps. This careful blend of security and ease of access creates a holistic solution tailored for both patients and healthcare professionals, reinforcing the trust and reliability essential in healthcare communications.

What is Artera?

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Media

Media

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DocEngage

Company Location

India

Company Website

www.docengage.in

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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