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What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed. Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes: - A pilot onboarding service featuring portal design assistance and workforce training - Options for both internal and external knowledge bases - The ability to create multiple workspaces - Portal analytics and feedback through Docsie Vocally - A custom domain available even on the free tier - Compatibility with Markdown - The Docsie Editor, offering rich formatting and content embedding capabilities - iFrame support - The ability to import using SwaggerAPI - Access to both built-in and customizable document templates - Provision for help center deployment and an in-app help sidebar - The option to share guided tours and utilize our builder Chrome extension for content creation - Management of multiple versions and languages, along with a history of changes made - Webhook integration with Mattermost, Slack, and various other platforms - Ghost AI for language translation and ongoing development of generative AI capabilities - Project management tools that include kanban boards and task creation - Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.

What is Confluence?

Atlassian's Confluence is a prominent tool for content collaboration designed for contemporary teams. It facilitates teamwork by enabling users to create, share, and manage projects all within a centralized platform. Additionally, the software allows for the efficient publication and retrieval of company information while helping teams document, organize, and expand their collective knowledge. With its mobile capability, Confluence ensures that team members can stay connected, provide feedback, and monitor progress from anywhere, enhancing overall productivity and communication. This versatility makes it an essential asset for any organization looking to streamline collaboration.

Media

Media

Integrations Supported

AccessOwl
Figma
Google Maps
Loom
Miro
Zapier
iorad
Airtable
Swagger

Integrations Supported

AccessOwl
Figma
Google Maps
Loom
Miro
Zapier
iorad
Botsonic
Cloudgeni
Credal
Enterprise Bot
Gantt Chart Planner
Motileo
Qatalog
Tability
WProofreader
eesel AI

API Availability

Has API

API Availability

Pricing Information

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version
Free Trial Offered?

Pricing Information

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Docsie

Date Founded

2018

Company Location

Canada

Company Website

www.docsie.io

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

United States

Company Website

www.atlassian.com

Categories and Features

AI Knowledge Base

Not specified

AI Translation

Not specified

API Documentation

Not specified

Corporate Wiki

Not specified

Document Generation

Collaboration
Interaction Tracking
Multiple Output Formats
Templates

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks

Categories and Features

Collaboration

Brainstorming
Calendar Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Corporate Wiki

Not specified

IT Documentation

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Project Management

Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Resource Management
Traditional Methodologies

Requirements Management

Collaboration
Prioritization
Status Tracking
Task Management

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Docs Web Hosting
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks

Team Management

Not specified

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