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What is Dokumint?

Dokumint serves as an all-encompassing IT documentation solution specifically designed for Managed Service Providers (MSPs) and technical teams. It facilitates the systematic organization of various aspects such as client environments, assets, procedures, network details, services, licensing data, contacts, integrations, and operational relationships within a unified, well-structured platform. Instead of depending on chaotic notes and outdated spreadsheets, Dokumint prioritizes coherent and easily accessible documentation, helping to clarify the existence, location, ownership, dependencies, and critical information that engineers require before implementing any changes. Developed in response to the real challenges encountered by MSPs, it seeks to improve the clarity of handover processes, accelerate troubleshooting, ease onboarding, and enhance the reliability of operational knowledge during stressful times. Additionally, this forward-thinking solution guarantees that teams can sustain their efficiency and confidence, even when faced with demanding circumstances. Ultimately, Dokumint empowers organizations to achieve optimal performance while navigating the complexities of IT management.

What is Device42?

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Media

Media

Integrations Supported

Microsoft 365
NinjaOne

Integrations Supported

Atlassian Insight
Azure Marketplace
BackBox
Confluence
Freshservice
HaloCSM
Infoblox IPAM
Jenkins
Jira Work Management
OverSOC
ServiceNow
Splunk Enterprise
StackStorm
ThreatAware
Vivantio
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial Offered?

Pricing Information

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Dokumint

Date Founded

2025

Company Location

United Kingdom

Company Website

dokumint.io

Company Facts

Organization Name

Device42, A Freshworks Company

Date Founded

2011

Company Location

United States

Company Website

www.device42.com

Categories and Features

IT Documentation

Not specified

Categories and Features

Asset Tracking

Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Serial Number Tracking

Cable Management

Not specified

Capacity Planning

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping

Continuous Integration

Change Management
Configuration Management

Data Center Management

Cross Reference System
Device Auto Discovery
Import / Export Data
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard

Inventory Management

Barcoding / RFID
Manufacturing Inventory Management
Product Identification
Reporting/Analytics
Retail Inventory Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

ITSM

Asset Tracking
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning

Network Configuration

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Shadow IT Discovery

Not specified

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