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What is Donova?

Donova is an AI-powered phone assistant developed by Devectus, designed to help small trades and service businesses effectively manage calls and automatically capture leads. It can effortlessly communicate in more than 50 languages, handle all incoming calls, juggle multiple conversations at once, and seamlessly schedule jobs directly into your calendar. After each call, Donova generates an email that summarizes the conversation, offering insights such as sentiment analysis, suggested actions, and translations for calls conducted in languages other than English. Built with a focus on user-friendliness, it requires no complex setup, operates continuously, and is available for a flat rate of A$39 each month. By adopting Donova, small businesses can dramatically decrease the likelihood of missed calls, alleviate administrative tasks, and speed up customer response times without needing to hire extra personnel, leading to greater customer satisfaction and enhanced operational efficiency. Additionally, the integration of this advanced technology can empower business owners to focus more on their core activities, ultimately driving growth and success.

What is Answering AI?

Answering AI is an advanced service powered by artificial intelligence that operates your phone calls continuously, guaranteeing your customers receive timely support at all times. Setting up your virtual receptionist is a straightforward process; all you need to do is outline your preferences for call management, similar to creating a prompt for a conversational AI. The system seamlessly integrates with your existing phone numbers, calendars, and call forwarding settings, enabling the AI to manage scheduling, escalate intricate questions to your staff, and maintain synchronization across different platforms. Answering AI caters to a diverse array of industries, such as small businesses, law firms, e-commerce platforms, healthcare facilities, creative agencies, software-as-a-service providers, and remote teams. Its main features consist of a customizable smart call button for your website that reacts to user interactions, context-aware intelligence that customizes conversations based on the caller's online behavior, and intelligent routing that determines when to handle inquiries directly or bring in human experts. This all-encompassing system not only improves customer satisfaction but also boosts your team's productivity by reducing disruptions. By utilizing Answering AI, organizations can foster stronger relationships with their clients while streamlining their communication processes.

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Integrations Supported

Airbnb
Apple Calendar
ChatGPT
GPT-4o
Google Calendar
Microsoft Outlook
OpenAI

Integrations Supported

Airbnb
Apple Calendar
ChatGPT
GPT-4o
Google Calendar
Microsoft Outlook
OpenAI

API Availability

Has API

API Availability

Has API

Pricing Information

$39/month (AUD)
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Devectus

Date Founded

2025

Company Location

Australia

Company Website

www.devectus.com.au/products/donova

Company Facts

Organization Name

Answering AI

Company Location

United States

Company Website

answering.ai/

Categories and Features

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