Company Website

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 426 Ratings

Total
ease
features
design
support

What is Dynamics Telephony?

Dynamics Telephony integrates your phone system seamlessly with Dynamics 365, enhancing communication efficiency and customer management. - Automatically identify customers in Dynamics 365 prior to answering calls. - Access phone controls directly within Dynamics 365 for actions like answering or transferring calls. - Make calls to contacts in Dynamics 365 with just one click. - Keep a complete record of all interactions logged in Dynamics 365. - Merge telephone statistics with CRM data for comprehensive insights in Dynamics 365. - Integrate incoming calls with Omnichannel support for a more cohesive experience. - Utilize call outcome buttons to effortlessly schedule follow-up activities. - Analyze all metrics through customizable dashboards and reports in Dynamics 365. - This integration not only streamlines operations but also enhances the overall customer experience.

What is CallHub?

CallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.

Media

Media

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Blackbaud CRM
Cisco CX Cloud
Cisco Finesse
CiviCRM
Ecanvasser
Microsoft AppSource
NationBuilder
OSDial
PDI
RingCentral RingCX
Salesforce
Zapier

Integrations Supported

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Blackbaud CRM
Cisco CX Cloud
Cisco Finesse
CiviCRM
Ecanvasser
Microsoft AppSource
NationBuilder
OSDial
PDI
RingCentral RingCX
Salesforce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dynamics Telephony

Date Founded

2014

Company Location

Ireland

Company Website

www.dynamicstelephony.co.uk

Company Facts

Organization Name

CallHub

Date Founded

2013

Company Location

United States

Company Website

callhub.io

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Bulk SMS

Connect with 10,000 contacts in just a matter of minutes using our Bulk Messaging Service! Effortlessly send SMS and MMS messages to your entire contact list with CallHub’s automated mass messaging platform. Quickly share announcements, event invitations, fundraising requests, and much more. Get started in less than 5 minutes!

Call Center

Introducing a revolutionary Call Center Solution that amplifies your calling capacity by tenfold without breaking the bank! Say goodbye to the frustrations of manual labor, constant busy signals, and unreturned voicemails. Enhance your calling efficiency, scalability, and dependability with CallHub. Our user-friendly call center software simplifies the process for you.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Political Campaign

Introducing a robust, all-encompassing solution for political campaigns. CallHub provides an extensive digital organizing platform designed for fundraising, voter registration, canvassing, grassroots mobilization, and get-out-the-vote efforts. Effortlessly engage volunteers and voters through impactful calling, texting, and email initiatives—all within a single platform that features built-in automation and seamless integrations.

Campaign Analysis
Conservative
Contact Management
Contribution Tracking
Demographic Data
Donor Targeting
Email Marketing
Event Calendar
Fundraising Management
Mapping
Non-Partisan
Online Payment Processing
Progressive
Staff Management
Volunteer Management
Voter Database

Predictive Dialer

Increase your call volume threefold per hour using our predictive dialing system, allowing agents to focus more on engaging with contacts. Here's how it works: 1. Directly connect agents to calls that are answered, bypassing busy signals, invalid numbers, and unanswered calls. 2. The system intelligently modifies the dialing pace to minimize the occurrence of dropped calls. 3. Leave voicemails automatically for any calls that reach answering machines. 4. Utilize adaptable scripts that enhance the flow of conversations. 5. Accessible for agents through both a mobile application and a web interface.

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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