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What is ECI Progress?

The top fully hosted solution remains the favored option for large independent office supply dealers. Progress business software, heralded as the very first fully hosted solution in the industry, has maintained its reputation as the preferred system for substantial independent dealers. This all-encompassing business management platform is tailored to meet the varied requirements of dealers, distributors, and resellers alike. There is no need to integrate multiple platforms, as Progress provides a complete end-to-end system that enables dealers to effectively manage their growing office supply businesses across all operational stages. With its built-in eCommerce capabilities, the solution facilitates seamless interactions with online customers, thereby boosting overall operational efficiency. Users gain access to an extensive network composed of hundreds of manufacturers, wholesalers, distributors, and retailers worldwide. Additionally, the system is proficient in generating and processing orders in both EDI and XML formats, automating transactions to ensure your business runs at maximum efficiency. By adopting Progress, you can significantly enhance your operational workflow and concentrate on expanding your business further. This comprehensive approach not only simplifies processes but also positions dealers for sustained success in a competitive marketplace.

What is DealerPeak?

DealerPeak entered the automotive sector in 1999 with the introduction of a Lead Collection Management system covering 17 different locations. Currently, we focus on providing mobile CRM solutions that cater to car dealerships, regardless of their size. Our diverse clientele includes everything from small, independently operated used car lots to expansive enterprise-level dealerships around the globe. With a dedicated technical team that is always on the lookout for groundbreaking solutions, we empower our clients to draw in more customers to their dealerships. Consequently, these advancements enable our clients to increase vehicle sales and greatly improve the customer experience. The DealerPeak Evolution features an array of customized auto dealer desking software and mobile CRM solutions. Each platform has been thoughtfully designed to address the unique needs of various dealership types, sizes, and operational scopes. Whether you're managing a small-town dealership with a few staff members or multiple franchise locations, our CRM software is tailored to fit your distinct requirements. In summary, our unwavering dedication to both innovation and customization guarantees that every dealership has the tools necessary to succeed in a competitive landscape. This commitment to adaptability ensures that we remain a leader in the automotive CRM industry.

Media

Media

Integrations Supported

Kynection KIM

Integrations Supported

Kynection KIM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/en-gb/products/progress/

Company Facts

Organization Name

DealerPeak

Date Founded

1999

Company Location

United States

Company Website

www.dealerpeak.com

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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