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Ratings and Reviews 0 Ratings
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What is EDAMS Environment & Government?
Our Environmental Management system is ideally tailored for Ministries that prioritize Agriculture, Natural Resources, and the Environment. It proficiently manages Geospatial Information, time-series datasets, licenses, permits, and applications, while safeguarding the quality integrity of data related to water, land, and air resources. The EDAMS Government Environmental Management system is particularly advantageous for these sectors due to its ability to streamline critical data management processes. By promoting integration across different levels—such as databases, business processes, and transactions—it effectively mitigates data duplication and enhances demand management strategies. Moreover, EDAMS products come equipped with an integrated GIS and allow for easy access to ESRI ArcGIS, Quantum GIS (QGIS), and SuperMap GIS. The modular structure of the EDAMS system further enables scalable implementation, adapting seamlessly to the growing and changing needs of the organization. This adaptability not only ensures that the system can evolve with organizational demands but also reinforces its capacity to deliver consistent efficiency and effectiveness over time. Ultimately, the EDAMS system stands out as a comprehensive solution for sustainable environmental management.
What is EDAMS Billing & Customer Information?
EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hydro-Comp Enterprises
Date Founded
1986
Company Location
Cyprus
Company Website
edams.com/industries/government/
Company Facts
Organization Name
Hydro-Comp Enterprises
Date Founded
1986
Company Location
Cyprus
Company Website
edams.com/products/billing-customer-services/
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management