Addigy Reviews & Ratings

Addigy

4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 10 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is ETI?

Empowers clients to autonomously navigate their requirements via a simple online platform. User-friendly customer service dashboards provide instant insights that improve customer interactions. By integrating predictive analytics and engaging proactively in the field, the efficiency and quality of issue resolution are greatly enhanced. Ongoing monitoring and assurance for CPE management help to reduce inefficiencies and expenses, boost subscriber satisfaction, and facilitate the rollout of next-generation services. The use of sophisticated analytics and visual tools aids in overcoming business challenges, while also promoting proactive decision-making and effective management of operations across various sectors, such as workforce management and sales/marketing. Additionally, it guarantees the optimization of network performance and reliability, accompanied by thorough reporting and analysis of performance trends. This holistic strategy not only streamlines processes but also cultivates a more adaptive and responsive operational environment, ultimately leading to improved service delivery and customer loyalty.

What is Addigy?

Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.

Media

Media

Integrations Supported

CDG Elements
Panacea

Integrations Supported

Autotask PSA
CloudRadial
ConnectWise PSA
Freshdesk
Google
Hudu
IT Glue
Josys
JupiterOne
Microsoft Entra ID
MyGlue
Network Glue
OctoXLabs
Splashtop Remote Support
ThreatAware
Watchman Monitoring
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$5 to $6 per device
Contact us for a custom quote.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ETI Software Solutions

Date Founded

1992

Company Location

United States

Company Website

etisoftware.com

Company Facts

Organization Name

Addigy

Date Founded

2014

Company Location

United States

Company Website

addigy.com

Categories and Features

Categories and Features

Endpoint Management

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management

IT Management

Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM)

Automatic Device Recognition
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Wireless Network Support

MSP

Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Not specified

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