Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website

What is ETOOLSET?

A business chat application enhances communication between clients and customer service representatives, offering options for chat or an attractive form directly on your website. It serves as a streamlined platform that enables live interaction with every visitor to your site or e-commerce store. Beyond just facilitating conversations, this feature can seamlessly integrate with our Co-browsing application, which allows customers to share their screens with support agents. This capability enables you to guide customers in setting up new accounts, processing transactions, completing forms, or finding specific details. You can take charge of the customer's web browser remotely, regardless of their location, transforming this tool into a modern and efficient means of boosting customer support. This innovative strategy not only simplifies the assistance process but also creates a more engaging and tailored experience for users, ultimately leading to higher satisfaction and loyalty. Furthermore, by employing these solutions, businesses can build stronger relationships with their clientele, ensuring that their needs are met promptly and effectively.

What is CoSurfing?

CoSurfing.net presents a groundbreaking solution for businesses to connect with their customers directly through their own websites. This platform enables you to effectively assist your clients by leveraging features such as chat, audio, video, and co-browsing capabilities. The setup process for CoSurfing.net is incredibly simple, thanks to our intuitive wizard, which condenses everything into three easy steps—sign up for a free trial and discover the benefits of collaborative browsing with your clients. It is designed to be user-friendly and secure, eliminating the need for any installation. By adopting Co-Surfing, you can enter a new era of customer interaction that capitalizes on the most common method of online communication: live chat. Improving customer relationships has never been more straightforward, as you can receive calls directly through your website, enhancing your outreach. Take your communication strategies to the next level today! Moreover, your customers have the option to leave messages for you even when you're offline, giving you the flexibility to respond when it’s convenient for you. Focusing on the specific topics you discuss helps direct your customers to the solutions they need. This approach not only saves time and resources while providing essential support to your clients but also ensures they can find exactly what they seek. Ultimately, this method boosts customer satisfaction and cultivates loyalty, leading to increased repeat business and a stronger overall relationship with your clientele. As businesses continue to evolve, integrating such tools can significantly enhance their service offerings and operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

Drupal
Google Chrome
Mozilla Firefox
Opera
PrestaShop
Safari
WordPress

API Availability

API Availability

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Pricing Information

€190 per month per domain
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

Hom-e

Date Founded

2012

Company Location

Poland

Company Website

etoolset.pl

Company Facts

Organization Name

CoSurfing.net

Date Founded

2015

Company Location

Poland

Company Website

cosurfing.net

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Survey

Not specified

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Popular Alternatives

Popular Alternatives

Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
CoSurfing Reviews & Ratings

CoSurfing

CoSurfing.net
Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue