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What is Eagle Eye?

Eagle Eye's cloud-native AIR platform unifies various features such as real-time loyalty, multichannel promotions, AI-driven personalization, intelligent checkout, and gifting/top-up capabilities into one integrated system specifically designed for retail and consumer-focused brands. This groundbreaking platform enables brands to collect extensive first-party customer data from multiple channels and utilize it instantly, thus promoting personalized marketing on a large scale through its AI Personalization Science, a proven loyalty engine, flexible promotions, and immediate execution at the point of sale. By harnessing the power of machine learning, Eagle AI develops a sophisticated personalization framework that creates tailored offers and experiences rather than simply presenting a narrow range of options, effectively merging insights on product preferences, predictive shopping behaviors, and responsiveness to marketing campaigns. Additionally, the platform easily integrates with existing POS, e-commerce, CRM, and marketing automation systems through Eagle Eye Connect, allowing brands to seamlessly enhance their customer engagement efforts. As a result of these advanced capabilities, brands are positioned to substantially boost customer loyalty and satisfaction, paving the way for increased growth and innovation in an ever-evolving marketplace. This comprehensive solution not only empowers brands but also transforms the retail landscape by enabling a deeper connection with consumers.

What is EBER?

Transform your approach to loyalty into a vibrant reality that cultivates lasting connections with customers, increases your profits, and strengthens your brand's image. Our comprehensive platform enables you to launch a loyalty program similar to that of top brands in mere days instead of months. By taking the customer experience to the next level beyond simple loyalty, we provide robust solutions for gathering insights, obtaining feedback, encouraging referrals, and implementing gamification that enrich your engagement tactics. Capitalize on every opportunity to create meaningful connections with your audience by leveraging automated, targeted communications that strike a chord during pivotal moments. With our consumer-centric CRM, you will acquire a thorough understanding of customer demographics, purchasing patterns, and beyond. This knowledge equips your team to deliver exceptional customer service effectively. Moreover, our gift card feature, which includes cash value, acts as a powerful revenue-generating strategy by allowing customers to share your brand with their friends and family through gifting. By enhancing customer loyalty and engagement, you ultimately foster a thriving business ecosystem that benefits all parties involved. This approach not only supports your growth but also establishes a strong foundation for sustained success in the future.

Media

Media

Integrations Supported

Adobe Acrobat
Amazon Web Services (AWS)
Bloomreach
Braze
Chargebee
Flooid
Google Cloud Platform
Mercatus
NCR Atleos
Oracle Cloud Infrastructure
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Snowflake
Toshiba Factory IoT Platform
commercetools
dunnhumby Shop
mParticle

Integrations Supported

Hapi

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Eagle Eye

Date Founded

2003

Company Location

United Kingdom

Company Website

eagleeye.com

Company Facts

Organization Name

EBER

Date Founded

2015

Company Location

Singapore

Company Website

eber.co

Categories and Features

Customer Loyalty

Not specified

Categories and Features

Customer Loyalty

Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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