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What is Ekdesk Case Manager?

Ekdesk's Case Manager software provides a streamlined way to record various workplace issues, including employee performance concerns, misconduct incidents, and complaints related to harassment or discrimination, all stored in a centralized, searchable, and auditable database. Additionally, Case Manager Enterprise is designed to accommodate multiple users and offers e-discovery capabilities for efficient information retrieval and management. This ensures that organizations can maintain accurate records and comply with relevant regulations effectively.

What is Cherwell HR Service Management?

In today's digital world, there is an expectation among employees for human resources to deliver services that are immediate and readily available, but meeting this expectation can prove to be quite difficult. Cherwell HR Service Management offers a solution that allows organizations to improve and automate their HR service delivery, enabling rapid and efficient case management along with an organized onboarding process, all supported by a self-service portal that greatly enhances employee service interactions. By automating various internal onboarding tasks and integrating smoothly with workflows from other departments, companies can ensure that new hires experience a seamless and effective transition. Furthermore, increasing the productivity of HR personnel is achievable by resolving most employee inquiries through the HR self-service portal. This portal gives employees straightforward access to essential information about their roles, benefits, and workplace culture, while also promoting a more engaged and knowledgeable workforce. Ultimately, adopting this technology can lead to a significant improvement in the overall employee experience within the organization, fostering a sense of belonging and satisfaction among staff. As a result, organizations that invest in such tools not only simplify HR operations but also create a more dynamic and motivated workplace culture.

Media

Media

Integrations Supported

Integrations Supported

Activate IAM
Active Directory
Axonius
BMC AMI Ops
CloudApper AI
Espressive Barista
IBM Apptio
Planview Hub
Quickwork

API Availability

API Availability

Pricing Information

$85.00/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ekdesk

Date Founded

2017

Company Location

United States

Company Website

ekdesk.com

Company Facts

Organization Name

Cherwell

Date Founded

2004

Company Location

United States

Company Website

www.cherwell.com/products/hr-service-management/

Categories and Features

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Career Development Planning
Compliance Management
Performance Management
Time & Attendance Management

Categories and Features

HR Case Management

Not specified

Human Resources

Not specified

Onboarding

Not specified

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