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What is Elite EXTRA?
Elite EXTRA: Revolutionizing Last Mile Logistics
Elite EXTRA is committed to transforming the landscape of last mile logistics through its innovative software suite. Our mission is to optimize logistics operations, improve profitability, and provide outstanding customer experiences. Since our founding in 2008, we have been at the forefront of logistics advancements, catering to more than 325,000 users worldwide.
Innovative Solutions for Streamlined Logistics
At Elite EXTRA, we understand the complexities that come with last mile logistics. Our software suite is specifically designed to tackle these issues, equipping businesses with robust tools that enhance routing efficiency, boost delivery precision, and guarantee timely arrivals. By implementing our solutions, companies can significantly cut operational expenses, increase efficiency, and surpass customer expectations.
Dedication to Exceptional Service
Elite EXTRA goes beyond being a mere software provider; we strive to be your trusted partner in achieving success. Our team is passionate about hard work and prioritizes treating customers with the highest level of respect. Every business is distinct, which is why we provide personalized support and customized solutions tailored to your individual requirements, ensuring that you receive the best possible service for your unique logistics challenges. Furthermore, we continuously innovate our offerings to adapt to the ever-evolving demands of the logistics industry.
What is Descartes Localz?
The Descartes Customer Engagement Platform, previously called Descartes Localz, empowers businesses to transform their last-mile delivery and field service processes through a robust web-based interface that enables customers to track their orders and appointments in real time, interact with support teams via chat, and offer instant feedback. This innovative platform enhances personalized communication and provides self-service features for tracking orders, confirming, canceling, and rescheduling appointments, as well as managing click-and-collect operations through specialized applications designed for both customers and staff. With a worldwide network of partners and seamless integration with Descartes’ routing, dispatch, and mobile workforce solutions, the platform ensures data accuracy and boosts operational efficiency. Moreover, customizable dashboards showcase critical performance metrics, trends in customer feedback, and service anomalies, allowing teams to reduce missed appointments and optimize resource allocation effectively. In essence, this platform significantly elevates customer satisfaction while promoting greater efficiency throughout the entire delivery and service ecosystem. Furthermore, it provides businesses with the tools they need to adapt to changing market demands and enhance their overall service offerings.
Integrations Supported
Agility
Automate.io
CDK Global
Datatrac
Dealertrack DMS
ERA-IGNITE
Epicor Eclipse
Excede DMS
Food Connex
Geotab
Integrations Supported
Agility
Automate.io
CDK Global
Datatrac
Dealertrack DMS
ERA-IGNITE
Epicor Eclipse
Excede DMS
Food Connex
Geotab
API Availability
Has API
API Availability
Has API
Pricing Information
$30
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Elite EXTRA, an Epicor solution
Date Founded
1996
Company Location
United States
Company Website
eliteextra.com
Company Facts
Organization Name
Descartes
Date Founded
1981
Company Location
Canada
Company Website
www.localz.com
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Logbook
Asset Tracking
Audit Trails
Data Search
Employee Time Clock
For Drivers
For Pilots
User Access Permissions
Violation Tracking
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management