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What is EmailAnalytics?

Organizations leverage EmailAnalytics to gain a deeper understanding of their daily email interactions and uncover valuable insights. This user-friendly platform prioritizes privacy and security, functioning seamlessly without requiring modifications to current workflows or additional software installations. Users have the capability to monitor the daily volume of emails sent and received by their teams, track the number of distinct contacts they engage with, and identify the spam emails received. By selecting any specific metric, users can explore detailed data, which includes a list of individual emails contributing to the aggregated statistics. Furthermore, the tool enables users to evaluate email traffic on a daily basis and categorize it based on various labels or folders within Gmail and Outlook. It offers an "actual" response time that accurately measures the time taken to reply to emails, alongside a "work hours" response time that focuses solely on interactions during official working hours. Notably, metrics are calculated only for emails that receive replies, ensuring relevance. By integrating their team's email accounts, organizations can make straightforward comparisons and assessments of overall email activity, which can lead to enhanced productivity and refined communication strategies. This exhaustive analysis not only assists in spotting trends but also empowers teams to make data-driven decisions for future communications, ultimately fostering a more efficient work environment.

What is Email Meter?

Email Meter is an analytics solution that simplifies the tracking and assessment of various email metrics, including volume, response times, and service level agreements. Prominent companies such as Shopify, Costco, Fujifilm, and Avery Dennison rely on Email Meter to gain insights into their email performance and enhance their communication strategies. By leveraging this platform, organizations can better understand their email interactions and optimize their workflows effectively.

Media

Media

Integrations Supported

Google Workspace
Gmail
Google Analytics
Google Cloud Platform
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Excel
Microsoft Outlook

Integrations Supported

Google Workspace
Google Data Studio
Looker
Microsoft Power BI
Tableau

API Availability

Has API

API Availability

Pricing Information

$15 per month
Free Trial Offered?

Pricing Information

$19.00/user
Email Meter is offered across four pricing plans that scale with the number of features. Free, Pro: $19/month, Teams: $19/month/user, Enterprise: please contact sales for pricing information.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EmailAnalytics

Company Location

United States

Company Website

emailanalytics.com

Company Facts

Organization Name

Email Meter

Date Founded

2011

Company Location

United States

Company Website

www.emailmeter.com

Categories and Features

Email Management

Not specified

SLA Management

Not specified

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Email Management

Email Monitoring
Response Management
Routing
Shared Inboxes

Remote Work

Employee Monitoring

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