Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • OneTimePIM Reviews & Ratings
    89 Ratings
    Company Website
  • Convesio Reviews & Ratings
    63 Ratings
    Company Website
  • ChatD&B Reviews & Ratings
    Company Website
  • MRPeasy Reviews & Ratings
    252 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    938 Ratings
    Company Website
  • Pensero Reviews & Ratings
    3 Ratings
    Company Website
  • Evertune Reviews & Ratings
    1 Rating
    Company Website
  • Bluehost Reviews & Ratings
    31,545 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,733 Ratings
    Company Website
  • 3D Cloud Reviews & Ratings
    42 Ratings
    Company Website

What is Emporiqa?

A shopper asks "something for my dad's birthday under 100" and your search bar returns nothing. The product exists; the search just doesn't understand the question. Emporiqa is the AI chatbot that closes sales. It acts like an online salesperson for your store: recommends the right product from your catalog, handles objections on price or fit, suggests variations when the shopper hesitates, and walks them to checkout. It also answers shipping, return, and payment questions from your own pages. Ask it for a product you don't sell and it says so, then shows what you do carry. Every conversation is reviewable on your dashboard. This is live chat you can step into, without staffing a desk: your team can open any conversation, not only the ones that asked for help, with the full history. A conversation is billed once, when a shopper writes their first message, so bringing in a person from your team adds no second charge. Analytics show which chats led to purchases. Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, Sylius, and Shopware 6. 65+ languages. Start free with $25 of signup credit (~100 conversations) on your real catalog, no card needed. You pay only when the chat talks to a shopper. If it never talks to a shopper, you never pay. EU company, GDPR. Free signup at emporiqa.com.

What is Charles?

We assist brands in leading the way in conversational commerce by seamlessly merging chat applications, shopping systems, and bots into a cohesive and user-friendly design. Meet charles: the ultimate conversational commerce suite specifically crafted for consumer brands eager to foster connections and engage with their clientele. This platform features a stunning and intuitive user interface that effectively links commerce backends with messaging APIs. You can incorporate your product catalog and checkout processes within interactive chat journeys. Additionally, you can gather opt-ins, build subscriber lists, and keep your customers informed about new campaigns, product launches, restocks, and shipment tracking updates. Our approach transforms website visitors into significant conversations, ultimately leading to improved conversion rates and reduced return rates. We believe that chat serves dual purposes: enhancing customer retention while also driving acquisition. Your top clients can enjoy the benefits of a personal concierge experience at scale, eliminating the necessity for logins. By integrating with the daily habits of your customers, you can meet them where they are. It's worth noting that messenger apps have now surpassed social networks in popularity by 20%, indicating a significant shift in consumer communication preferences. This evolution presents a unique opportunity for brands to engage effectively and meaningfully.

Media

Media

Integrations Supported

WooCommerce
Drupal Commerce
Magento
PrestaShop
Shopware
Sylius

Integrations Supported

WooCommerce
Dialogflow
Facebook Messenger
Google Business Profile
Shopify
Spryker
WhatsApp
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Version
Free Trial Offered?

Pricing Information

Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Emporiqa

Date Founded

2025

Company Location

Bulgaria

Company Website

emporiqa.com

Company Facts

Organization Name

Charles

Date Founded

2019

Company Location

Germany

Company Website

www.hello-charles.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Human Takeover
Payment Integration
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
Pre-configured Bot

Conversational Marketing

Audience Segmentation
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration

Social Selling

Content Management
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Popular Alternatives

Popular Alternatives

SendSeven Reviews & Ratings

SendSeven

SendSeven GmbH
Ochatbot Reviews & Ratings

Ochatbot

Ometrics
Trackless Reviews & Ratings

Trackless

OpenServis