Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 939 Ratings

Total
ease
features
design
support

What is Eulerian?

Unlock the potential to maximize the return on every dollar invested in your marketing efforts by leveraging identity resolution along with a robust digital marketing optimization framework that encompasses everything from activation to attribution. By integrating attribution and activation in a cohesive workspace, you can elevate the contributions you make to your business and enhance the effectiveness of your real-time performance marketing. Our all-in-one toolset features streamlined workflows that will expedite your understanding of activation processes. This solution allows you to overcome identity-related obstacles throughout your customer journey by synchronizing all data at the individual user level, whether it pertains to interactions from digital campaigns, multi-device behaviors, or in-store transactions. Achieve greater precision in audience targeting, enabling you to execute more effective marketing campaigns across your chosen media platforms. With our automation features, you can save time managing your activations, allowing you to concentrate on strategic decision-making. Make educated decisions regarding the media platforms for your investments, ensuring that your marketing efforts yield the highest impact. Moreover, by employing these optimized tactics, expect to see a significant improvement in the overall efficiency of your campaigns, leading to better resource allocation and enhanced results for your business. Ultimately, this comprehensive approach will not only streamline your marketing efforts but also foster sustainable growth.

What is CTM?

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Media

Media

Integrations Supported

Yuzu

Integrations Supported

Acquisio
CA Flowdock
Constant Contact Lead Gen & CRM
DenGro
Gong
Google Data Studio
HubSpot CRM
Kissmetrics
Liine
Mailchimp
MeisterTask
Mixpanel
Salesforce
Shopify
Snapchat
Stripe
Switchbird
VWO Testing
Wix

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Eulerian

Date Founded

2002

Company Location

France

Company Website

www.eulerian.com

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.ctm.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking

Performance Marketing

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis

Popular Alternatives

Popular Alternatives

Dreamdata.io Reviews & Ratings

Dreamdata.io

Dreamdata
JustCall Reviews & Ratings

JustCall

JustCall.io