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What is Evalgent?
Evalgent operates as a specialized platform focused on assessing and testing AI voice agents. Failures in production are often not the result of poor technology; rather, they arise because demonstrations usually feature flawless audio and compliant users, which do not accurately represent real user experiences. By proactively identifying potential issues before they affect production, Evalgent streamlines the iterative process and fosters a quicker route to generating revenue for voice agents.
THE PROCESS
1. Define: establish real-world scenarios and success criteria.
2. Run: perform tests that replicate genuine human behavior.
3. Measure: pinpoint successful aspects, failures, and operational limits.
4. Act: extract clear, actionable insights for necessary modifications or rollouts.
KEY FEATURES
1. Scenarios: design and specify test cases according to agent directives.
2. Caller Profiles: simulate authentic user behaviors, accounting for variations in accents, speech tempo, and interruption patterns.
3. Metrics: employ custom LLM-related and telemetry scoring systems to assess every interaction's performance.
4. Evaluations: implement organized testing campaigns that produce pass/fail results alongside recommendations for enhancement.
5. Reviews: integrate human oversight for corrections, accompanied by a detailed audit trail.
This comprehensive strategy guarantees that voice agents are thoroughly examined and prepared to handle the intricacies of real-world interactions, ultimately contributing to their success in diverse environments. Each step of the process reinforces the reliability and effectiveness of these AI systems.
What is Distributional?
Traditional software testing is predicated on the idea that systems will act in expected manners. However, AI systems frequently demonstrate unpredictability, uncertainty, and inconsistencies, which can pose serious risks for products that incorporate AI technologies. To confront these hurdles, we are developing an innovative platform specifically aimed at the testing and assessment of AI, with the goal of improving safety, resilience, and reliability. It is crucial to ensure that your AI solutions are trustworthy prior to their launch, and it is equally important to uphold that trust over time. Our team is diligently enhancing the most extensive enterprise AI testing platform now available, and we are enthusiastic about receiving your feedback. By registering, you can access our prototypes early and help shape the future direction of our product development. We are a passionate team focused on solving the intricate challenges of AI testing at an enterprise level, drawing inspiration from our valued customers, partners, advisors, and investors. As AI capabilities continue to grow in various business functions, the resultant risks for these enterprises and their customers are also on the rise. With fresh reports surfacing daily that bring attention to concerns such as AI bias, instability, and errors, the demand for effective testing solutions has reached an unprecedented level. Meeting these challenges is not merely an objective; it is essential for the responsible advancement of AI technologies. The commitment to address these complexities will ultimately pave the way for enhanced trust and reliability in AI applications across industries.
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Integrations Supported
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Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Evalgent
Date Founded
2025
Company Location
India
Company Website
www.evalgent.com
Company Facts
Organization Name
Distributional
Company Website
distributional.com