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What is Everhelp?

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

What is BIPO HRMS?

Our cloud-based solution streamlines every element of the on-boarding and off-boarding processes. With global HR and payroll outsourcing available in over 100 countries, we offer local expertise and service delivery. You can effortlessly manage your worldwide workforce thanks to our integrated compliance and calculation features. Our comprehensive HR and payroll services provide seamless global workforce management. We pride ourselves on offering exceptional local support across more than 100 nations, enabling you to focus on expanding your business. This allows your organization to grow internationally without the hassle of juggling multiple HR service providers. Our HRMS platform comes equipped with compliance features and is backed by Payroll and HR specialists in each region. Additionally, our cloud-based platform is ISO-27001 certified, giving you the tools to oversee all facets of your HR and payroll operations. You can connect to our extensive global network from anywhere, ensuring continuous support for your business around the clock. This robust system not only enhances efficiency but also empowers you to make informed decisions, driving your company's success in diverse markets.

Media

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Media

Integrations Supported

Integrations Supported

Skillzen

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Everhelp

Date Founded

2021

Company Location

Poland

Company Website

www.ever-help.com

Company Facts

Organization Name

BIPO

Date Founded

2004

Company Location

Singapore

Company Website

www.biposervice.com

Categories and Features

Customer Service

Not specified

Categories and Features

Human Resources

Not specified

PEO

Not specified

Time & Attendance

Not specified

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