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What is Evermuse?
THE WHAT:
Evermuse is an AI partner that converts customer discussions into roadmap recommendations, enabling you to deliver better products, faster.
THE WHY:
• Roadmap creation is typically slow, partial, and subjective.
• Sales and CS conversations often stay hidden from Product.
• Product teams frequently depend on generic AI and raw call transcripts that don’t address their specific challenges.
THE HOW:
Evermuse gathers Sales, CS, and Product conversations with customers via uploads, live meeting recordings, or existing call capture tools.
It extracts the insights your Product team values most (such as needs, obstacles, quotes, and tone), and organizes them into themes with frequency counts.
Evermuse then transforms these into fully sourced opportunities to guide your roadmap.
And with an AI-powered chat, Evermuse lets you explore your entire library of customer calls to reveal patterns and answers instantly.
What is Collectif?
Collectif operates as a user research platform powered by AI, specifically designed for SaaS, and simplifies the process of collecting research and analyzing feedback with remarkable efficiency. This platform reveals crucial insights that may be concealed within support tickets, feedback forms, sales discussions, and more, achieving this in mere minutes instead of the typical days it would require.
It processes a variety of data types, which encompass support tickets, user feedback, interviews, sales conversations, product reviews, reasons behind deal closures, and determinants contributing to customer churn.
So, what is its operational mechanism?
Users can seamlessly connect their current tools or upload recordings of interviews to the platform.
After this, it automatically produces transcripts, assigns topic and sentiment tags, and delivers summaries and insights utilizing the advanced capabilities of GPT-4.
This functionality enables users to quickly pinpoint challenges and opportunities, making it exceedingly convenient to query their data directly! Moreover, the intuitive design promotes a greater comprehension of customer requirements, thereby significantly improving decision-making processes within the organization. In essence, Collectif enhances the way businesses understand and respond to their customers.
Media
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Integrations Supported
Asana
Chorus by ZoomInfo
Gong
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Integrations Supported
Asana
Chorus by ZoomInfo
Gong
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
Free Version
Free Trial Offered?
Pricing Information
€399/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Evermuse
Date Founded
2024
Company Location
United States
Company Website
evermuse.com
Company Facts
Organization Name
Collectif
Company Location
Poland
Company Website
collectif.ai